About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
We are seeking an experienced and commercially minded Technical Sales Team Manager to lead and develop a growing Technical Sales Engineering function supporting refrigeration and cold chain solutions. This role combines technical expertise, leadership capability, and customer-focused strategy execution within an international environment.
The successful candidate will oversee a distributed team across Europe and the Philippines, driving technical sales support excellence while partnering closely with internal sales and technical stakeholders.
Key responsibilities of the roleLead, coach, and develop a team of Technical Sales Engineers across multiple regions and segments
Manage a growing international team, ultimately overseeing 11 team members including remote employees in the Philippines and Europe
Provide strong day-to-day leadership with a high degree of autonomy and accountability
Support the development and execution of robust technical sales strategies that strengthen customer support and brand positioning
Enable the team to achieve assigned sales support targets and operational objectives
Understand customer requirements and guide team members in delivering effective, tailored technical solutions
Participate in and support high-opportunity sales pursuit calls when required
Collaborate closely with Technical Specialist leadership to improve alignment and partnership between Sales and Technical Sales Engineering teams
Drive continuous improvement across processes, customer engagement, and technical support delivery
Proven leadership experience managing technical or sales support teams
Previous experience within refrigeration systems, cold chain, or related cooling technologies
Strong technical understanding of refrigerant systems is essential
Ability to balance technical depth with commercial and customer-facing responsibilities
Strong coaching, communication, and stakeholder management skills
Ability to work independently and lead within an international, remote team structure
Fluent English language skills are required
Willingness to travel regularly to Aachen, typically 1–2 days per week
Experience leading distributed or international teams
Background within technical sales, application engineering, or customer technical support
German language skills are advantageous but not required
Experience working within industrial refrigeration, HVAC, or cold chain industries
If this sounds like you, please apply. We can't wait to speak with you!
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leav, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.
Skills Required
- Proven leadership experience managing technical or sales support teams
- Previous experience with refrigeration systems, cold chain, or related cooling technologies
- Strong technical understanding of refrigerant systems
- Ability to balance technical depth with commercial and customer-facing responsibilities
- Strong coaching, communication, and stakeholder management skills
- Ability to work independently and lead within an international, remote team structure
- Fluent English language skills
- Willingness to travel regularly to Aachen, typically one to two days per week
- Experience leading distributed or international teams
- Background in technical sales, application engineering, or customer technical support
- German language skills
- Experience in industrial refrigeration, HVAC, or cold chain industries
What We Do
We are a global climate technologies company engineered for sustainability. Today, we are building on our 100-year legacy through industry-leading innovation, putting Copeland at the forefront of positive change. We create sustainable residential, commercial and industrial spaces through HVACR technologies. We maintain the integrity of goods throughout the cold chain. And we bring comfort to people globally.
