The Role
Provide technical sales support for ABB's medium-voltage OEM market in China: advise early-stage projects, support bidding, integrate ABB into panel builder designs, bridge sales and execution, manage regional pipeline, deliver training, and handle complex/ non-standard solutions linking customers with engineering and product teams.
Summary Generated by Built In
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Sales Support Manager__
We are building a new Technical Support (TS) team dedicated to ABB's medium voltage (MV) indoor component OEM market in China. This role delivers comprehensive technical sales support to deepen customer collaboration, drive innovation, and enhance customer experience through agile technical expertise.
Your mission is to integrate ABB deeper into partners' standard designs and supply chains, unlock new business opportunities through technical excellence, and improve customer satisfaction with responsive and expert support.
Key ResponsibilitiesTrack 1 – Agile Regional Sales & Panel Builder SupportEarly-Stage Project Support
- Support Field Sales Engineers (FES) and Panel Builders (PBs) in the early project stage
- Influence sales projects through technical consultation and expertise
- Shape project specifications and requirements; draft project-based technical bulletins
- Support bidding and quotation processes
Product & Solution Innovation for Panel Builders
- Deepen ABB's integration into PB standard designs and supply chains
- Provide agile technical support, customized configurations, and dedicated solutions
- Increase share-of-business and customer stickiness through technical excellence
- Collaborate with PBs and engineering teams to co-design differentiated solutions for Grid Automation and Monitoring & Diagnostics (M&D)
Front-End & Back-End Bridge
- Serve as the bridge between front-end sales teams and back-end execution
- Expand cooperation scope from component sales to system solutions and services
- Build a mutually beneficial ecosystem centered on ABB technology
- Facilitate direct manufacturing unit (MU) linkage for seamless project execution
- Manage the regional project pipeline and provide forecast input to the MU for capacity planning
- Monitor project progress and maintain up-to-date pipeline status
- Handle non-standard solution applications and complex technical requirements; provide proposals to the Engineering team for custom solutions
- Conduct bidding analysis and competitive intelligence gathering; channel customer needs, technical trends, and competitor insights to the Product Management Team (PMT)
Training & Knowledge Sharing
- Deliver regular training sessions to FES, partners, and customers
- Focus areas: products, solutions, ordering processes/tools, and execution best practices
You will join a dynamic, talented, and high-performing team where collaboration, innovation, and continuous learning are at the core of everything we do.
What We're Looking ForEducation- Bachelor's degree or above in Electrical Engineering, Mechanical Engineering, Automation, Power Systems, or a related technical field
- 5+ years of experience in technical support, sales engineering, or application engineering within the electrical industry
- Experience with medium voltage switchgear, circuit breakers, or related components is preferred
- Familiarity with the OEM market and partner collaboration models
- Proven experience in customer-facing roles with strong presentation, communication, and problem-solving capabilities
- Strong knowledge of medium voltage electrical products and applications
- Proficiency in product configuration tools and ordering tools/processes
- Ability to read and interpret technical drawings (mechanical and electrical diagrams) and specifications
- Sound understanding of relevant electrical standards (IEC, GB, etc.)
- Competent in MS Office (Excel, PowerPoint, Word) and technical documentation
- Excellent customer communication and presentation skills
- Fluent in both written and spoken Chinese and English
- Strong customer orientation with the ability to build long-term relationships
- Agile mindset with quick learning ability and adaptability
- Collaborative team player with cross-functional experience
- Analytical thinker with a strong problem-solving mindset
- Self-motivated; able to work independently and perform under pressure
- Comfortable with frequent business travel
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Skills Required
- Bachelor's degree or above in Electrical, Mechanical, Automation, Power Systems or related field
- 5+ years in technical support, sales engineering, or application engineering within the electrical industry
- Experience with medium voltage switchgear, circuit breakers, or related components
- Familiarity with OEM market and partner collaboration models
- Proven customer-facing experience with strong presentation, communication, and problem-solving skills
- Strong knowledge of medium voltage electrical products and applications
- Proficiency in product configuration tools and ordering tools/processes
- Ability to read and interpret mechanical and electrical technical drawings and specifications
- Understanding of relevant electrical standards (IEC, GB, etc.)
- Competent in MS Office (Excel, PowerPoint, Word) and technical documentation
- Fluent in written and spoken Chinese and English
- Willingness and ability to undertake frequent business travel
ABB Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
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Retirement Support — Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.
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The Company
What We Do
ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com
