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This position reports to:
Technical Sales Support Manager__
We are looking for a Technical Sales Support Specialist to join and strengthen our team at Smart Power division. The role can be located in either Vaasa, Pirkkala or Helsinki. In this role you will provide technical support towards our Smart Power division sales and clients in Finland. You will have the opportunity to work with a wide range of tasks from supporting sales and clients with technical questions to being involved in organizing customer trainings. The role requires travelling for approx. 30 days per year. We have a hybrid working model. This is a family leave cover fixed-term contract lasting until end of 2027.
You will be mainly accountable for:
- Aiding and supporting customers and sales in tasks related to technical support as well supporting in finding optimal solutions to meet customers’ needs
- Maintaining and developing communication towards global technical sales support teams
- Developing and organizing customer trainings
- Using your knowledge of customer needs to provide effective solutions to customers’ needs based on ABB’s solutions
Qualifications for the role
- More than 2 years of work experience in the electrical branch, along with work experience in technical support
- A suitable technical education, for example B.Sc or M.Sc degree
- Excellent knowledge in written and spoken Finnish language, as you will work closely with our local customers
- Fluent written and spoken English language
- Know-how of key customer segments, i.e wholesalers, specifiers and installers
- Know-how within product offering of ABB Electrification business area
eg. Breakers, Switches and Fusegear - A collaborative, solution-focused way of working
- Ability to comfortably work both independently and as part of a team
- Earlier experience within training or electrical installations are an advantage in the role
Our culture and benefits reflect our values: courage, care, curiosity and collaboration. The most appreciated benefits according to our personnel are at the moment e.g. an annual performance bonus, employee share acquisition program, continuous learning opportunities, and other wellbeing and family benefits.
More about us
ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.
If you have questions, please contact Technical Sales Support Manager Sakari Hannikka, tel. +358 50 3357618, best available during working hours 14th-18th of September. Apply for the position by September 20th, 2026. We look forward to receiving your application.
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Skills Required
- More than 2 years of work experience in the electrical industry
- Work experience in technical support
- Suitable technical education, such as a Bachelor of Science or Master of Science degree
- Excellent written and spoken Finnish
- Fluent written and spoken English
- Knowledge of key customer segments, including wholesalers, specifiers, and installers
- Knowledge of ABB Electrification business area products, including breakers, switches, and fusegear
- Collaborative and solution-focused working style
- Ability to work independently and as part of a team
- Previous training experience
- Experience with electrical installations
ABB Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
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Retirement Support — Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.
ABB Insights
What We Do
ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com
