Technical Sales Support Representative

Job Posted 20 Days Ago Posted 20 Days Ago
Be an Early Applicant
Alsip, IL
21-33
Junior
Other • Retail
The Role
The Technical Sales Support Representative supports the inside sales team, manages customer relationships, provides technical assistance, and processes orders while maintaining records and coordinating vendor interactions.
Summary Generated by Built In

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

We are searching for an associate ready to step into a Technical Sales Support Representative role and become an integral part of the inside sales team. 

This associate will primarily be quoting Limitorque Valve Actuation products.

 

Schedule: Monday through Friday 7:30pm 4pmResponsibilities:

  • Support the Valve Actuation inside sales team.
  • Manage relationships with Internal and External customers.
  • Deliver outstanding customer service while providing technical assistance and guidance.
  • Interact and develop relationships with key vendors to support sales.
  • Form solid relationships to establish trust within district.
  • Willingness to learn and train continually with Limitorque Valve Actuation products.
  • Organize customer RFQ and project files for review by Inside Sales Team

1) Organize and upload QC documents from daily shop production

2) Gather and submit technical documents in support of sales group quote generation

3) Process orders from internal and external customers

4) Generate vendor purchase orders

5) Submit production information to shop

6) Maintain records related to QMS program (shop equipment calibration, SOPs, etc.)

7) Assist with ordering office supplies and shop consumables

 

Qualifications: 

  • A minimum  of 1+ years of technical sales experience is preferred.
  • Strong attention to detail and the ability to learn quickly.
  • A high level of integrity when problem solving.
  • Ability to organize and prioritize work.
  • Must have a technical and mechanical aptitude with the ability to efficiently operate computers, tablets, and mobile devices.
  • Proficient knowledge of Microsoft Office software (Outlook, OneDrive, Word, Excel, PowerPoint, Teams, etc.).

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$20.57 - $32.91

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

Top Skills

Limitorque Valve Actuation Products
MS Office
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The Company
HQ: Newport News, VA
17,243 Employees
On-site Workplace
Year Founded: 1953

What We Do

Ferguson plc (NYSE: FERG; LSE: FERG) is a leading North American value-added distributor providing expertise, solutions, and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. We exist to make our customers’ complex projects simple, successful and sustainable. Ferguson Enterprises, LLC is the largest operating subsidiary of Ferguson plc. For more information on Ferguson plc, please visit www.fergusonplc.com.

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