Technical Sales Support Representative- Consumer Electronics

Posted 15 Days Ago
Be an Early Applicant
Plano, TX, USA
In-Office
Junior
Hardware
The Role
The Technical Sales Support Representative will act as a technical expert, support lead conversions, develop sales materials, and manage customer issues, requiring travel for installations.
Summary Generated by Built In

Join the BenQ Team!

It's an exciting time to work at BenQ! BenQ North America is a growing company focused in both the consumer electronics and professional AV markets. We are looking for talent who have the passion and drive to succeed in the highly competitive display industry while delivering on the promise of?Bringing Enjoyment n' Quality?to the lives of our loyal customers.

We are hiring a Technical Sales Support Representative to support revenue growth for our eB2B team.

Duties & Responsibilities:

  • Act as a technical subject matter expert to identify client needs and architect custom solutions using BenQ’s hardware, software, and service ecosystems
  • Execute proactive lead follow-ups and support the broader sales strategy to convert prospects into long-term national accounts
  • Partner with the Marcom team to develop technical sales collateral, messaging, and documentation tailored to specific industry verticals
  • Build and maintain high-level rapport with stakeholders across the customer account base, from technical influencers to executive buyers
  • Serve as the primary point of contact for complex customer issues, providing rapid resolution or managing strategic escalations to technical services
  • Represent the BenQ brand at partner sites, trade shows, and industry events through live product demonstrations
  • Traveling to prospects and partner sites for installation guidance

Required Experience, Knowledge, Skills, and Abilities:

  • Professional Experience: 1–3 years in Technical Sales and/or Inside Sales
  • Background in the consumer electronics or AV industry is highly preferred
  • Hands-on experience with Magento (Adobe Commerce), HubSpot, and Salesforce to manage pipelines
  • Proven ability to translate complex technology innovations into value-driven business solutions for diverse customer segments
  • Strong foundational knowledge of display technologies (projectors, interactive flat panels, and monitors) with the ability to master proprietary software quickly
  • Proactive approach to business development, including a willingness to conduct cold outreach and engage prospective high-value leads
  • "Service-first" consultative approach; able to remain composed and professional in high-pressure sales environments
  • Mastery of Microsoft Office Suite and a high degree of comfort learning and implementing new digital marketing and automation tools
Education:
  • Bachelor's degree preferred
Position Type:
  • Full-time
  • Office-based
  • 20% local and regional travel as needed
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The Company
Costa Mesa, CA
1,673 Employees
Year Founded: 1984

What We Do

Welcome to BenQ Corporation – a world-leading human technology and solutions provider driven by the corporate vision of “Bringing Enjoyment ‘N’ Quality to Life” to elevate and enrich the aspects of life that matter most to people today – lifestyle, business, healthcare and education. Set apart by the unique philosophy of “Because it matters”, BenQ is committed to empower people today to live better, increase efficiency, feel healthier and enhance learning through people-driven, innovation-fueled products, services and solutions. The spirit, as our very existence to improve the experience of life in every aspect, underlies our product development, business model, partnerships and corporate culture. It is also what inspires our dedicated employees and directs us in global citizenry. Because it matters, BenQ will continue to utilize substantial resources and proven expertise in product design, visual display, mobile solutions and network convergence technologies with the hope to delight the world, offering a broad range of products, services and solutions: digital projectors, professional monitors, interactive large-format displays, and LED lighting.

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