- Partner with Account Executives and leadership on technical strategy for opportunities (discovery → demo → proposal/RFP → close).
- Lead technical discovery to uncover requirements, integration needs, workflows, and success criteria.
- Deliver deep, compelling demos tailored to the customer’s industry, pain points, and desired outcomes.
- Translate technical capabilities into business value narratives and ROI-oriented outcomes.
- Provide technical validation and respond to technical objections with clarity and confidence.
- Own or co-own technical sections of RFP responses, ensuring accuracy, completeness, and differentiation.
- Maintain a library of reusable content (security, architecture, integrations, AI, implementation approach).
- Ensure on-time delivery and coordinated inputs across internal teams.
- Own the sales/demo environment (setup, maintenance, upgrades, data refreshes, version alignment).
- Build and maintain demo scripts, datasets, and repeatable demo flows by use case/vertical.
- Ensure demos are stable, professional, and aligned with current product releases.
- Support technical positioning and proof-points for AI-related initiatives.
- Help define demo narratives and technical “show me” workflows for AI/advanced features.
- Serve as a technical translator between Sales, Enterprise Solutions, Product, and Client Services.
- Partner closely with Director of Enterprise Solutions to align messaging, solution standards, and technical governance.
- Coordinate with Client Services/Delivery to ensure sold solutions are feasible and well-scoped.
- Document solution approaches and handoffs to delivery for clean transitions post-sale.
- Improved win rate on technically complex opportunities
- Demo effectiveness (stakeholder engagement, progression to next stage)
- On-time, high-quality RFP technical responses
- Reduced late-stage surprises (scope, feasibility, integrations)
- Demo environment uptime/readiness and release alignment
- Measurable revenue influence (supported deals)
- 3–7+ years in a customer-facing technical role: Sales Engineer, Solutions Consultant, Pre‑Sales, Technical Account Manager, Implementation Lead with pre‑sales exposure, etc.
- Demonstrated ability to run deep technical discovery and deliver executive-ready demos.
- Strong written skills for RFPs and technical documentation.
- Ability to explain complex technical topics in clear business language.
- Comfortable working across Sales, Product, and Delivery teams.
- Experience supporting enterprise/complex B2B sales cycles
- Familiarity with integrating software solutions and navigating security/IT requirements
- Experience with analytics, workflows, APIs/integrations, or similar technical domains
- Exposure to AI/automation use cases and positioning (doesn’t need to be “data scientist”)
What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions: ♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength. Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own. The enhanced HARRIS Flex solution comes with new functionality including: ♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and ♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes. ♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
