Technical Sales Specialist, DACH South

About the Role:

Refeyn Ltd., a pioneer in mass photometry and leader in instrumentation for biomolecular analytics for the Academia and Biopharma/Biotech markets, is expanding its European presence, particularly in the DACH South region including South Germany, Austria, and German speaking Switzerland territories.  We seek an experienced Technical Sales Specialist (TSS) to strategically drive our market expansion initiatives in DACH South market.

Job Description:

The TSS, DACH South, will play a crucial role in developing and executing our new business acquisition strategy in the territory.  This position, reporting to the Regional Sales Director, EMEA, requires a blend of business acumen and scientific expertise in the field of instrumentation for biomolecular analytics.

 Key responsibilities for this role include:

• Help formulate and execute a comprehensive New Business Acquisition strategy for the territory, identifying new opportunities and optimizing our reach
• Selling and promoting Refeyn’s products and solutions across customer groups in Academia and Industry
• Meet or exceed the sales target assigned by the Regional Sales Director, EMEA
• Create and drive new business opportunities through the sales funnel with detailed lead qualification and accurate opportunity funnel management and forecasting on Salesforce
• Identify new prospects and establish business relationships with new potential customers
• Manage and build strong customer relationships for long term mutual benefits
• Build up strong networks within relevant academic and industrial circles
• Assess and analyse customer needs, respond to customer enquiries, and suggest products and services as appropriate
• Understand customer applications, workflows, and pain points/bottlenecks and determine if/where our technology fits
• Identify key decision makers and understand their purchasing process
• Actively drive newly launched innovative products and services into the marketplace and proactively follow up on the successful implementation of the technology
• Routine follow-up with existing customer base to touch base on activities and review needs (e.g. upgrades, consumable needs etc.)
• Lead price and contract negotiations with prospective customers
• Work closely with other departments (Marketing, Product Management, Applications, Service) in order to provide customers with full technical information and support
• Utilise all available sales tools to maximise sales efficiency (Salesforce, LinkedIn etc.)
• Support the Regional Sales Director with the development and implementation of territory plans
• Drive sales and promotional activities such as conferences and customer workshops, and generate leads and prospects for Refeyn’s products
• Prepare quarterly forecasts and maintain accurate opportunity information in our CRM (Salesforce)
• While the TSS receives support from the Field Application Scientist (FAS) team for demonstrations, it is important for them to have a good understanding of the instrument themselves.
• Travel within the assigned territory (50-60% or more)

 We are ideally looking for someone with the following skills and experience: 

• Degree in Biological Science, or similar relevant field, additional business degree a plus
• Minimum 3 years of experience working in a selling role and with analytical Capex equipment, preferably in the life sciences sector, in the specific territory (DACH South)
• Knowledge of selling strategies and methods g. consultative sales and sales profiling frameworks etc.
• Hands-on experience with a variety of bioanalytical techniques
• Regular travel to customers, conferences, and workshops (50-60% or more)
• Experience communicating with different audiences and cross-functional teams (e.g. customers, Sales Operations, R&D, Product Management, Applications, Service & Support)
• Strong organizational and communication, and time management skills required
• Strong understanding and proven track record with established global/local biopharmaceutical accounts and biotech startups and their workflows.
• Established network in the regional life sciences sector is desirable
• Fluent in German and English; additional local languages (French) are advantageous
• Excellent communication, negotiation, and presentation skills
• Self-motivated with an entrepreneurial mindset and a track record of achieving KPI’s and exceeding targets

We know there is no such thing as the perfect candidate and that there is great value in transferrable skills, so please don’t feel you have to tick all of the above boxes to apply!

Why work for Refeyn

• We anticipate a base salary between 70.000 and 90.000 € depending on the candidates experience plus a competitive sales incentive plan.
• 30 days annual leave plus national and regional holidays 
• Annual emergency childcare allowance
• Full access to Linkedin Learning to support your development 
• Annual wellbeing allowance 
• Death and Disability insurance

Refeyn is committed to celebrating each other’s differences and creating a dynamic, driven and diverse culture where everyone can flourish. We are proud to have been awarded Committed Status by the Inclusive Employers Standard in 2024 and are working hard to create a safe and empowering environment for all.

We firmly believe that there is great strength in building teams with different voices, experiences, perspectives, and backgrounds so that we can continue to share the team workload and enable our customers to succeed, and we welcome applicants from all sections of society to join us on our mission to transform analytical workflows using the power of light.