Empowering organisations to achieve their highest potential.
At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. As a UKAS-accredited certification body, we conduct audits against ISO standards and issue ISO certifications. Through a portfolio of progressive solutions, including ISO certification, training, and consultancy, we work with customers to strengthen their businesses, all delivered by our in-house experts.
The Technical Sales Officer role involves managing inbound sales for both new and existing customers. Although the technical aspects are taught in-house and require no prior experience, the role demands a strong desire to learn and meticulous attention to detail. It combines comprehensive product knowledge, in-depth sector understanding, awareness of industry regulations, and adept problem-solving skills.
What that means day to day
- Gather business process information from clients
- Collaborate with clients to determine the best-fit approach
- Utilise internal systems and industry guidelines to establish audit durations
- Manage a project pipeline
- Prepare proposals
What you’ll need to be successful
- Telephone-based sales experience
- Demonstrable experience of building strong working relationships at all levels.
- Confident in CRM systems for analysis and reporting
- Ability to present in a clear and concise manner and in a professional capacity
- Excellent communication skills
- Strong decision-making skills
- Strong interpersonal skills
- Wide industry and B2B background
- Knowledge of certification or TIC industry
- Ability to complete tenders, Pre-Qualification Questionnaires and supplier proposals
What you'll get in return
💸 Rewards Program – access to discounts and cashback
What you can expect if you apply:
- A response to your application within 15 working days
- An interview process consisting of:
- An initial discovery call with the recruiter
- A first stage interview via Microsoft Teams
- Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role
About
Equal Employment Opportunity We are an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity and/or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work. If you are contacted for an interview and require accommodation/adjustments during the interviewing process, please let us know.
Skills Required
- Telephone-based sales experience
- Experience building strong working relationships at all levels
- Confidence using CRM systems for analysis and reporting
- Ability to present clearly, concisely, and professionally
- Excellent communication skills
- Strong decision-making skills
- Strong interpersonal skills
- Wide industry and B2B background
- Knowledge of the certification or TIC industry
- Ability to complete tenders, Pre-Qualification Questionnaires, and supplier proposals
What We Do
We help create better workplaces, and help to keep people safe, reduce risks and simplify processes through our expert teams and technology. Since 1979, we’ve been providing our clients with market-leading compliance and risk management solutions. We have expanded over the years to include certification, accreditation, HR and health and safety consultancy for SMEs, and training expertise, resulting in the Alcumus business that exists today. By building great relationships with our customers, we understand their needs and provide a range of technology solutions, advice and support that helps to identify and minimise risks, navigate compliance and create better workplaces to keep people safe. Our solutions go beyond simple box ticking exercises, where we constantly look for new and innovative ways to support and enhance our clients’ businesses and make it easier for them to keep their workforce safe by embracing new and evolving technology. Our team includes over 1,000 employees across our UK, North American, American and APAC offices. We take great pride in being an inclusive organisation by respecting and appreciating each individual, regardless of age, gender, ethnicity, religion, disability, sexual orientation, education, or nationality, creating a safe, positive, and nurturing environment. Whether you’re a contractor, SME or multi-national enterprise, we’re here to help create safe and effective workplaces.
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