Technical Sales Manager

Purpose:

The Technical Sales Manager is responsible for engaging with end-users by providing technical support through on-site demonstrations, roadshows, and industry events, contributing to the growth of SBD Singapore. Additionally, this role involves developing new channel partners in growth verticals such as Automotive, Aerospace MRO, Construction, and Oil & Gas. The position will also act as the "eyes and ears" on the ground, providing feedback on growth opportunities to the Product Development team.

Major Responsibilities:

Customer Engagement and Relationship Building:

• Identify customer needs and propose relevant solutions using our products.
• Conduct product demonstrations, presentations, and technical discussions to address customer queries.
• Act as a trusted consultant to build long-term customer relationships.
• Build relationships with key channel partners and end-users to gather market insights and incorporate their feedback into marketing strategies and product development.

Sales and Technical Support:

• Provide technical expertise and collaborate with the sales team to prepare proposals and close sales.
• Collaborate with the local sales team, Asia Product Management, and Asia Marketing teams to ensure customer requirements are met.
• Develop new channel partners in potential growth verticals.

Training and Collaboration:

• Collaborate with the Asia Training Manager to train customers and partners on product usage, benefits, and applications.
• Partner with Asia Marketing to develop content for marketing collaterals.

Feedback and Development:

• Provide customer feedback to the Product Development team and help identify growth opportunities.

Operational and Administrative Tasks:

• Maintain records of customer interactions, sales activities, and progress reports.
• Review demand forecasts with the Demand Planner and sales team to ensure the supply chain provides sufficient stock to meet customer demand.

Requirements:

• Education: Bachelor’s Degree in Engineering, Marketing, Business Administration or related fields.
• Experiences:
  • 3-5 years’ experience in Technical Sales/ Business Development role.
  • Power tools or relevant industry experience is preferred.
• Skills:
  • Proven ability to understand complex technical products and explain them in simple, clear terms.
  • Strong critical thinking and problem-solving skills, with the ability to synthesize analysis and draw actionable conclusions.
  • Strategic mindset with the ability to multi-task, prioritize, and thrive in a fast-paced environment.
  • Effective communication and influencing skills, with the ability to collaborate across diverse functions.
  • High proficiency in MS Office and PowerBI.
  • Valid Class 3 driving license.
• Personal Attributes:
  • Passionate about products, applications, and technology.
  • End-user centric with a focus on leveraging consumer insights for product innovation.
  • Hands-on personality with a proactive, can-do attitude.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. 

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.