Technical Sales Manager I, Sales Support

About Vibrantz Technologies

Vibrantz Technologies is a leading global provider of specialty chemicals and materials solutions whose purpose is to bring color, performance, and vibrancy to life. Every day, our employees, the products we make, and our valued customer partnerships are inspired by this purpose.  

Serving over 11,000 customers, Vibrantz’s technologies are trusted in a variety of advanced materials, color solutions and performance coatings applications and consumer products. We are experts in particle engineering, glass and ceramic science and color technology. Our technologies are used in small amounts to make big impacts on applications and consumer products, including durable vehicles and batteries, easier-to-clean appliances, energy efficient roof tiles and bricks, stronger and more decorative glass, and eco-friendly paints.  

Headquartered in Houston, Texas, Vibrantz has over 50 manufacturing facilities and sales offices on six continents, and we employ 4,500 individuals. Our shared culture is rooted strongly in our six core values that focus on safety, our people, customers, excellence in all we do, environmental stewardship and integrity, ethics, and trust. And we are intent upon fostering a workplace that engages not only employees’ heads and hands and – uniquely – their hearts.  

Vibrantz is owned by American Securities, a leading U.S. private equity firm that invests in market-leading North American companies with annual revenue generally ranging from $200 million to $2 billion and/or $50 million to $200 million of EBITDA. American Securities and its affiliates have approximately $23 billion under management and are based in New York with an office in Shanghai.  

For more information, please visit www.vibrantz.com and www.american-securities.com. 

Purpose of the position:

·        Providing technical support and advice to internal and external customers

·        Supporting internal and external customers in all technical questions and issues.

·        Processing and testing products from Vibrantz.

·        Determination of processing parameters with different application methods.

·        Travel approx. 60% + home office approx. 20% + presence at the Alsfeld site approx. 20%

Tasks / Responsibilities

1.      Testing application parameters of new developments and/or optimizing existing systems in collaboration with the laboratory.

2.      Developing and communicating coating system recommendations for external and internal customers.

3.      Providing training on pretreatment techniques to external and internal customers.

4.      Developing and defining application windows using different application methods.

5.      Processing sample orders and coating test objects.

6.      Training painters/technicians of external or internal customers by imparting specific application and pretreatment technical knowledge.

7.      Recording, analyzing, and resolving painting issues and complaints from external and internal customers.

8.      Maintaining contact with leading and innovative equipment manufacturers.

9.      Providing technical advice and information to external and internal customers on all systems available on the market.

10.   Demonstrating the benefits of using Vibrantz products to external and internal customers.

11.   Providing technical support during the introduction of Vibrantz products to external customers.

12.   Supporting external customers in their equipment design and concept development.

13.   Documenting all internal and external work performed.

14.   Preparing and following up on customer visits.

15.   Participating in internal meetings.

16.   Native French and some English

17.   Proficiency in MS Office (Excel, Word, Outlook, etc.).

Location

Vibrantz is committed to protecting your privacy. We provide a Website Privacy Policy located on our Vibrantz.com site to explain the type of information we collect and to inform you of the specific practices and guidelines that protect the security and confidentiality of your personal data. Please read that policy carefully. If any term in the policy is unacceptable to you, please do not use the Website or provide any personal data. This policy may change from time to time (see Revisions to Our Privacy Policy on Vibrantz.com).

Vibrantz Technologies Inc. (“Vibrantz”) is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Vibrantz strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender, age, physical or mental disability, genetic information, sexual orientation, or any other characteristic protected under applicable federal, state, or local law.