SGS

TECHNICAL SALES EXECUTIVE

Posted 16 Hours Ago

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Telok Panglima Garang, Kuala Langat, Selangor, MYS

In-Office

Junior

Information Technology • Professional Services • Security • Consulting

The Role

Responsible for promoting and selling SGS services, managing customer inquiries, achieving sales targets, and ensuring customer satisfaction. Also involves technical support and document management.

Summary Generated by Built In

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 95,000 employees, SGS operates a network of over 2,400 offices and laboratories around the world.

Job Description

To take lead and involve in the project proposal submission technically and commercially.
To promote and sell all existing services within I&E Division especially related to Upstream Services.
To provide technical support to the laboratory as and when required
To cross sell any other services related to SGS services
To meet/follow up with customer regularly for the submitted quotation
To promote and sell in food and environment industries which involve in microbiological testing services.
To ensure that all customer enquiries are followed-up and closed successfully with the ultimate goal of achieving monthly sales target/KPI.
Receive, cold-calling and follow-up on inbound and outbound calls enquiries
To ensure monthly proposal/quotation target is satisfactory achieved or exceeded.
To meet and achieve monthly sales target set by the I&E Upstream Lab
To prepare, arrange and coordinate related sample collection, customer visits, meeting, training, seminars, and etc.
Manage documents control, filing and project deliverables and process signed quotation/proposals.
To create awareness campaign and upsell of the new services offered by the business lines by visiting to clients and survey result was collected at the end of the meetings.
Other related customer care activities to ensure customer satisfaction services provided and report back to superior for any improvement for to meet operational excellence of the service offered.
Adhere to SGS Code of Integrity and client confidentiality agreements.
At all times, adopt safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures and maintain a quality and safety awareness culture.
To comply with all Health, Safety and Environment (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
To report any hazard/risk, near-miss and incident in Crystal system.
Ensure that all Operational Integrity Management System (OIMS) requirements are met.
Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025 & SAMM policy"(where applicable/required).
Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Qualifications

Degree in Science, Chemistry or Engineering
Minimum 2-3 years working in Oil, Gas or chemical plant or engineering firm or other related industries
Field Experience in Sampling/ Well Testing / Well Integrity is added advantage

Additional Information

Fluent in English and local language, both presentation and writing skills
Excellent planning and organization skills
Excellent telephone etiquette
Team player, ability to network
Independent and work with minimum supervision
Troubleshooter, problem solver
Ability to work well under pressure to achieve desired goals and deliver results within set timelines.
Proficient in computer skills, especially in Microsoft Office application with the ability to generate graphs/charts and report writing.
Professional and pleasant disposition
Strong service-oriented mindset

Leadership Competencies