Delivering Technology That Protects and Serves – Join the Kustom Signals Legacy
Technical Sales Engineer | Kustom Signals, Inc.
At Kustom Signals, we’ve been proudly serving law enforcement agencies with quality technology for over 60 years. Our reputation is built on innovation, dependability, and an unwavering commitment to public safety. From our expert global sales consultants to our cutting-edge products and world-class customer support, we believe that quality matters at every touchpoint.
We’re looking for a Technical Sales Engineer who is driven, communicative, and passionate about pairing technology with real-world solutions. If you enjoy solving complex problems, delivering impactful presentations, and helping customers make informed decisions, we’d love to hear from you.
As a proud ESOP (Employee Stock Ownership Plan) company, we don’t just build careers—we build futures. Our team enjoys comprehensive benefits, including educational assistance, because we know great people help us build great products.
About the Role:
As a Technical Sales Engineer, you’ll be a key player in delivering technical sales support for our portfolio of digital video solutions, speed enforcement systems, and back-office products. You’ll work alongside the sales team to design and present customized technical solutions, guide customer training, and support installations across the country.
This role blends technical expertise with customer-facing strategy and offers opportunities to contribute across sales, marketing, and product development.
Key Responsibilities:
- Deliver compelling, solution-based sales presentations both in person and virtually
- Serve as a technical expert to law enforcement professionals and IT stakeholders
- Train customers on system architecture, functionality, and troubleshooting
- Assist with product demonstrations, proposals, and installations
- Maintain current knowledge of technology trends and law enforcement needs
- Support marketing with product content including photos, videos, and training materials
- Provide backup support to engineering and technical support when needed
- Engage in up to 25% travel to customer sites or trade shows
Perks and Benefits:
- Competitive compensation and performance incentives
- Company vehicle for business travel
- Supportive team environment with opportunities for growth and advancement
- Benefits are available on the first day of employment.
- Company-sponsored life and short-term disability insurance.
- Comprehensive health, dental, and vision insurance.
- Health Savings Account when paired with a high deductible medical plan.
- 401k retirement savings plan with an employer match of up to 4%.
- 100% employee-owned company through an Employee Stock Ownership Plan (ESOP) after meeting eligibility requirements.
- Paid time off, including Vacation, Personal or Discretionary (Sick), and ten (10) paid company holidays.
- Tuition reimbursement for pre-approved courses.
- Climate-controlled work environment.
- Consistent weekday schedules provide exceptional work-life balance.
Join Us:
When you work at Kustom Signals, you become part of a team that believes in quality, integrity, and service. You’ll work on meaningful projects that make a difference in communities across the nation—and you’ll do it alongside people who care.
Ready to help deliver the technology that protects and serves? Apply today.
Qualifications
What You’ll Bring:
- A bachelor’s degree in engineering, computer science, or equivalent experience
- Minimum of 3 years of experience in technical sales, applications engineering, or support of integrated technical solutions
- Expertise in wired and wireless networking and IT infrastructure
- Strong understanding of Windows and Linux environments
- High-level presentation skills and the ability to communicate complex solutions clearly
- Comfort with digital content creation, including technical documentation and video training materials
- Awareness of solution-based sales techniques and adaptability to long sales cycles
- Excellent organization, time management, and communication skills
What We’re Looking For:
- A self-starter with a customer-first mindset
- Someone who thrives in both team and independent settings
- A technology enthusiast who enjoys learning and adapting
- A clear communicator with a passion for solving problems
- Someone who can balance technical know-how with an understanding of the end-user experience
Skills & Qualifications:
- Bachelor’s degree in engineering, computer science, or related field (or equivalent experience)
- At least 3 years of technical sales or customer-facing engineering experience
- Strong IT and networking background, including wireless systems
- Excellent written and verbal communication skills
- High attention to detail and ability to manage multiple projects
- Familiarity with CRM systems and documentation practices
- Ability to lift equipment (up to 60 pounds occasionally with assistance)
- Comfortable driving to customer sites and conducting on-site training
Skills Required
- Bachelor's degree in engineering, computer science, or equivalent experience
- Minimum of 3 years of experience in technical sales, applications engineering, or support of integrated technical solutions
- Expertise in wired and wireless networking and IT infrastructure
- Strong understanding of Windows and Linux environments
- High-level presentation skills and the ability to communicate complex solutions clearly
- Comfort with digital content creation, including technical documentation and video training materials
- Excellent organization, time management, and communication skills
What We Do
MPD, Inc. is an employee-owned company specializing in custom electronics, components, and contract manufacturing for precision-driven industries. It develops technology and products for law enforcement, public safety, military, and industrial applications through its diverse subsidiaries.
.png){kind=logo}
