Technical Sales Engineer, US

Who we are and what we do

Audinate leads the world in networked media with our "Dante" technology which is used extensively in professional audio & video applications, including live events, broadcast, entertainment venues and communication systems.

Dante replaces all audio and video connections with a computer network, effortlessly sending video or hundreds of channels of audio over slender Ethernet cables with perfect digital fidelity. Adopted by hundreds of manufacturers in thousands of products, Dante is the de facto standard for modern AV connectivity.

You’ll find us in the largest companies and institutions like the Sydney Opera House, NFL Media Headquarters, Microsoft, major universities and even a 900-year old cathedral featured in Harry Potter. 

About the role 

We are looking for a highly talented Technical Sales Engineer, with a background in complex AV, IT, or cloud-based solutions, to serve as an SME for the Dante AV and software solutions to prospects in the USA and the wider Americas region. You will possess a strong technical foundation with a desire to learn about a variety of products and technologies.

You will design, build, and maintain demonstrations and proofs of concept that highlight product capabilities and features for end customers, authorised resellers, AV consultants, system integrators, installation contractors and AV equipment manufacturers. You will work closely with our Solutions and OEM Sales teams to identify sales opportunities and blockers, provide technical & product expertise throughout the sales cycle, and help close deals. You will be expected to travel as part of this role, both domestically and internationally.

Responsibilities

• Work alongside our Solutions and OEM Sales teams on strategy & discovery sessions, to understand customer requirements, and propose targeted technical solutions. 
• Develop customised presentations, demonstrations, and proofs of concept for Audinate’s solutions, including Dante Domain Manager, Dante Director, Dante Connect, chips/modules and embedded software solutions
• Manage customer trials & evaluations, ensuring they are engaging with the products, with the goal of achieving customer success
• Influence the Dante platform strategy by providing feedback to Sales, Marketing, and Engineering on current and future product requirements and sales blockers encountered
• Capture and report on all technical presale activity via Salesforce and any other necessary tools.
• Showcase the Dante platform & software solutions at events, trade shows and seminars. 
• Provide handover information for our Customer Support team to ensure successful post-sale support

The successful candidate will have...

• 5+ years of relevant industry experience in a technical presales capacity (solution engineer, sales engineer, technical sales) working on complex software solutions
• Deep knowledge in networked AV technologies, protocols, and standards
• Design and/or deployment experience of large Dante installations (Dante Domain Manager experience desirable)
• Solid understanding of Ethernet & IP networking (DHCP, DNS, Subnets / VLANs, Multicast, QoS, etc.) and its use in the A/V industry
• A well-adept communicator and presenter with excellent writing skills and an affinity for organization, constant follow-up, and diligence
• Experience in putting together demos and PoCs
• Bachelor's degree in Engineering, Computer Science, IT, AV, or other relevant qualifications
• Fluency in English

Additional desired skills and experience...

• High-speed video interfaces (HDMI, SDI, CSI) & video codec technologies (H.26x, JPEG2000, etc)
• Set up, configuration & deployment of server-based products running on Linux distributions
• Deployment in AWS and/or other cloud platform (e.g., Azure, GCP). Certifications are a plus
• Use of hardware virtualisation products such as ESXi and Hyper-V
• Knowledge of embedded Linux and use of various System-on-Chips (SoCs)

What you’ll experience with us

With us, your ambition extends as far as our reach. Working alongside experts and enthusiasts from different backgrounds, you’ll refine your skills as we define our products. We’ll experience and share a purpose we can see and hear as we pioneer the future of AV together.

In addition to a competitive salary, commission and equity incentive plan, you’ll experience our diverse, values-based culture and a range of benefits such as flexible working through to volunteering leave.

Audinate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.