The Role
The Technical Sales Engineer manages pre-sale and post-sale technical support, evaluates customer needs, prepares specifications, and works with teams to define new products.
Summary Generated by Built In
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Position Summary:
- Manages pre-sale and/or post-sale technical support activities including assessment of how company products meet customer needs and the preparation of product specifications for development and installation of customized applications/solutions. Establishes and maintains lines of communication with design engineering on issues such as considerations for product reliability. Works with marketing and product managers to define new products and may provide insight from the field back to these groups.
- Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
What you bring to the role:
- Entry-level professional individual contributor on a project or work team. Work is closely supervised. Problems faced are not typically difficult or complex.
- Explains facts, policies and practices related to job area. Works on projects of limited scope and complexity.
- Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Uses company standard policies and procedures to resolve issues in which answers can be readily obtained.
- Work is reviewed regularly by supervisor or more senior peers. Requires broad theoretical knowledge typically acquired from advanced education.
- Typically requires a four year college degree or equivalent experience and 2-4 years functional experience.
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The Company
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
