Summary
The Technical Sales Engineer/Specialist processes customer orders and handles all aspects of technical sales from initial request through delivery to ensure accuracy and customer satisfaction. You can use your technical background and expertise to excel with us!
Who we are
At SMS group, our people are our greatest asset. We offer an entrepreneurial environment that promotes a culture of innovation, growth, and inclusion. We offer company events, activities, and opportunities to participate in charitable initiatives that benefit the communities where we are located.
www.sms-group.us
What you'll do
- Serve as the point of contact for Technical Service Division orders.
- Process customer requests for quotations in accordance with pre-determined company metrics and procedures.
- Creating RFQ’s and sourcing parts through approved vendors.
- Track customer requests for quotations, communicate with the customer to ensure accuracy, and prepare and send final quotations.
- Provide strong support for end customer and SMS Sales Department.
- Perform other duties as assigned or requested.
- Business travel approximately 10%.
What you'll need
- A two-year technical degree combined with two years of business experience OR:
- A bachelor’s degree in engineering preferably mechanical with two years of applicable experience.
- Bi – Lingual is a plus (German, Italian or Spanish)
- Strong organizational skills and attention to detail.
- Required to interpret Technical Drawings for the purpose of order quotation and accuracy.
- Required to interpret materials of construction and material conversions.
- Excellent communication and customer service skills.
- Ability to write reports and correspond with customers.
- Proficiency in Microsoft Office software.
- CAD preferred but not required.
- Experience with SAP/ERP system is preferred.
What we offer
Competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training, a tuition reimbursement program and more!
What we do
SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source.
SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law.
Skills Required
- Two-year technical degree plus two years of business experience
- Bachelor's degree in engineering (preferably mechanical) with two years applicable experience
- Ability to interpret technical drawings for order quotation and accuracy
- Ability to interpret materials of construction and perform material conversions
- Strong organizational skills and attention to detail
- Excellent communication and customer service skills
- Ability to write reports and correspond with customers
- Proficiency in Microsoft Office
- CAD experience
- Experience with SAP/ERP systems
- Bi-lingual (German, Italian, or Spanish)
What We Do
SMS group Inc. is responsible for new equipment sales, upgrades and modernizations for North American metals producers, and is a world leader in outsourced maintenance services for the steel and non-ferrous metals industry. SMS group Inc., a member of the SMS group family, is headquartered in Pittsburgh, Pennsylvania. At SMS group Inc., we are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source. Apart from traditional refurbishment services for all major OEM equipment, you can also take advantage of our comprehensive field services and modernization projects. Steel production is our largest market, where we supply world class new equipment and actively support operations and maintenance devising solutions throughout the process from melting and casting to rolling and finishing. In addition to new equipment supply, our Forging division has experienced maintenance specialists who focus on closed and open-die forging, powder metal presses, extrusion presses, and ring rolling. New equipment supply, maintenance services, and spare parts inside the aluminum industry crosses a wide variety of products including flat rolling mill equipment, plate stretchers and extrusion presses. For tubes and pipes, our unique broad know-how covers the complete line of processes from ERW to spiral welded pipe as well as seamless producing operations utilizing equipment from cold drawing and pilger mills to piercing mills. It is our commitment to be the Leading Partner for our customers guiding and assisting our customers to make equipment and process decisions that allow them to remain competitive in an ever evolving global market, and serve as a single source for new equipment, maintenance and spare parts that our customers can trust and value.
