Technical Sales Architect – Developer Platform & Integrations

Posted 12 Days Ago
Be an Early Applicant
Hiring Remotely in US
Remote
175K-389K Annually
Mid level
Artificial Intelligence • Information Technology • Software
The Role
The Technical Sales Architect will collaborate with engineers and sales teams to design integration solutions for Zoom's developer platform, assisting customers with technical requirements and providing training. Responsibilities include guiding architecture decisions, developing enablement content, and representing Zoom in technical discussions.
Summary Generated by Built In

What you can expect
As a Technical Sales Architect focused on Developer Platform & Integrations, you will partner with the Zoom
Developer team to help define how Zoom's platform connects with the broader enterprise technology
ecosystem. You'll serve as the integration SME and ultimate escalation point for pre-sales engineers, helping
connect the dots between Zoom's developer platform, AI capabilities, workflows, and third-party integrations.

About the Team
The Technical Sales Architecture (TSA) team at Zoom is foundational in shaping and delivering trusted
technical solutions for our customers. We work closely with product, sales, engineering, and customer
experience teams to ensure our platform meets the dynamic needs of diverse industries. TSAs bring technical
expertise and leadership to support our field teams and drive long-term customer value.

Responsibilities

  • Enabling pre-sales engineers on integration architecture, minimizing customer escalations while ensuring field teams can position platform capabilities.
  • Guiding customer architecture decisions related to Zoom developer best practices and third-party system integration.
  • Maintaining fluency in modern integration methods including iPaaS platforms, workflow automation, agent frameworks, and emerging standards such as MCP and agent-to-agent protocols.
  • Collaborating with product and engineering teams to gather market feedback and help connect capabilities across Zoom Developer platform, AI platform, and workflows.
  • Developing and delivering enablement content including training sessions, demos, reference architectures, and technical deep-dives.
  • Representing Zoom in customer briefings and technical discussions focused on Zoom platform extensibility.

What we’re looking for

  • 3–5+ years in customer-facing technical roles including solutions architecture, sales engineering, or integration specialist work, with demonstrated experience in platform integrations and API architecture.
  • Good understanding of integration architecture, data flow, and iPaaS platforms (Workato, Zapier, n8n, etc.).
  • Demonstrate ability in writing code and scripting (Python, JavaScript, or similar) with ability to read, debug, and discuss technical implementations.
  • AI fluency demonstrated through adoption of AI-assisted development tools (Cursor, Claude Code, etc.) and understanding of MCP, agent frameworks, and workflow orchestration patterns.
  • Able to present complex architectures clearly to both technical and business audiences.

Salary Range or On Target Earnings:

Minimum:

$174,500.00

Maximum:

$389,400.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

11/30/25

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

#LI-Remote

Top Skills

AI
Ipaas
JavaScript
Mcp
N8N
Python
Workato
Zapier
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The Company
HQ: San Jose, CA
11,053 Employees
Year Founded: 2013

What We Do

Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom platform you know and love. 💙

Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses.

We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment.

Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home

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