The Role
Provide technical application support and sales development for Franklin Electric pumps across Vietnam. Duties include customer and distributor relationship management, preparing technical/commercial quotations and proposals, pump selection and hydraulic calculations, site visits, commissioning support, training, troubleshooting, and reporting to management to drive project wins and sales growth.
Summary Generated by Built In
Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.
Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water and energy solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.
Join us to create a better future while growing professionally in a supportive environment!
MOVE FORWARD WITH US
What you will be doing:
The Technical Sales & Application Engineer is responsible for supporting and developing Franklin Electric water pump business across Vietnam. This role combines technical application support, quotation preparation, consultant specification activities, customer service, troubleshooting, project support, and business development to drive sales growth and customer satisfaction.
Key Responsibilities
- Develop and maintain relationships with distributors, contractors, consultants, system integrators, and end users throughout Vietnam.
- Identify and develop new business opportunities and project leads.
- Promote Franklin Electric products and solutions to customers, consultants, and project stakeholders.
- Prepare technical and commercial quotations for pump projects.
- Review project requirements, drawings, BOQs, and tender specifications.
- Select suitable pump solutions based on application and hydraulic requirements.
- Prepare technical proposals, submittals, compliance statements, and pump schedules.
- Work closely with Water supply companies, M&E consultants, design institutes, and engineering companies to secure specifications.
- Conduct technical presentations, product training sessions, and seminars.
- Provide troubleshooting, commissioning, startup, and after-sales support.
- Conduct site visits, inspections, and performance evaluations of pumps and systems.
- Investigate technical issues and recommend corrective actions.
- Monitor market trends, competitor activities, and project developments.
- Provide regular business, project, and market reports to management.
Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
- Hard-working winners. Confident, competitive, and results-oriented professionals who create a track record of success.
- Dedicated achievers.People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- Effective communicators.People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
- Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
What you need:
Qualifications
- Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Environmental Engineering, or a related discipline.
- 3–5 years of experience in water pumps, M&E, building services, water treatment, or industrial equipment industries.
- Experience with Franklin Electric or other major pump brands is an advantage.
Technical Competencies
- Pump sizing and selection.
- Understanding of pump curves, hydraulic calculations, and system requirements.
- Knowledge of booster systems, sewage pumps, submersible pumps, and vertical multistage pumps.
- Ability to read construction drawings, technical specifications, and tender documents.
- Experience using pump selection software.
- Proficiency in Microsoft Office; AutoCAD is an advantage.
Personal Attributes
- Self-motivated and able to work independently.
- Strong communication and relationship-building skills.
- Customer-focused mindset.
- Willingness to travel throughout Vietnam.
- Strong problem-solving and organizational skills.
Key Performance Indicators (KPIs)
- Sales revenue achievement.
- Number and quality of quotations submitted.
- Consultant specifications secured.
- Project conversion rate.
- Customer visits and engagement activities.
- Customer satisfaction and response time.
- New business opportunities identified and developed.
About
Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America’s pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications.More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in “America's Most Responsible Companies”, “Most Trusted Companies” by Newsweek, “America’s Climate Leaders” and “Indiana’s Best Places to Work” attest, we're dedicated to upholding the highest standards of corporate responsibility.At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on,Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.
Skills Required
- Bachelor's degree in Mechanical, Electrical, Environmental Engineering, or related discipline
- 3-5 years' experience in water pumps, M&E, building services, water treatment, or industrial equipment industries
- Experience with Franklin Electric or other major pump brands
- Pump sizing and selection
- Understanding of pump curves, hydraulic calculations, and system requirements
- Knowledge of booster systems, sewage pumps, submersible pumps, and vertical multistage pumps
- Ability to read construction drawings, technical specifications, and tender documents
- Experience using pump selection software
- Proficiency in Microsoft Office
- AutoCAD
- Strong communication and relationship-building skills
- Willingness to travel throughout Vietnam
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The Company
What We Do
Founded in 1944, Franklin Electric has grown from a small motor manufacturing company into a leading global provider of complete water systems and fueling systems. Franklin Electric's principal markets include clean water systems, water transfer and grey water systems, and fueling systems. Headquartered in Fort Wayne, Indiana, Franklin serves all corners of the world with facilities spanning the globe.
