About the Opportunity
Our client company is seeking a dynamic, technically skilled, and customer-focused Technical Sales Advisor to support business growth across Nigeria.
The successful candidate will be responsible for promoting and selling the company's products and solutions while providing expert technical advice and support to customers. This role requires strong technical knowledge, excellent communication skills, and the ability to build lasting customer relationships while driving commercial success.
As a trusted advisor, you will work closely with customers to understand their requirements, recommend suitable solutions, and ensure an exceptional customer experience throughout the sales process.
Key ResponsibilitiesProduct Knowledge & Technical Expertise
- Maintain a high level of technical and professional knowledge of the company's products, applications, and solutions.
- Develop a strong understanding of all technical and conceptual product aspects to effectively support customers and internal stakeholders.
- Clearly communicate product functionality, technical concepts, and applications in a professional and customer-friendly manner.
- Provide technical guidance and product recommendations aligned with customer needs and operational requirements.
- Analyse customer requirements and recommend appropriate technical solutions.
- Respond promptly and professionally to customer enquiries, concerns, and technical questions.
- Build and maintain strong relationships with existing and prospective customers to drive customer loyalty and retention.
- Deliver exceptional customer service and ensure a positive customer experience.
- Identify new business opportunities and expand the customer base within the assigned territory.
- Promote products and services to achieve and exceed sales targets.
- Conduct customer visits, follow-ups, product demonstrations, and technical presentations.
- Prepare and present technical proposals, quotations, and solution-based recommendations.
- Track sales activities and prepare monthly sales reports.
- Accurately record customer interactions, opportunities, and sales activities within the CRM system.
- Ensure customer data remains accurate and up to date.
- Maintain all sales documentation in accordance with company procedures.
- Monitor market trends, competitor activities, and industry developments.
- Identify new product and market opportunities.
- Provide customer insights and market feedback to support strategic decision-making.
- Contribute to product improvement initiatives through customer and market feedback.
- Proven experience in technical sales, customer service, or a related technical advisory role.
- Strong understanding of technical products and the ability to communicate complex concepts effectively.
- Excellent interpersonal, communication, and presentation skills.
- Strong analytical and problem-solving abilities.
- Demonstrated ability to build and maintain professional customer relationships.
- Experience using CRM systems and Microsoft Office applications.
- Highly organised with strong planning and time-management skills.
- Ability to work independently and collaboratively within a team environment.
- Relevant degree in Animal Nutrition, Veterinary Science, Sales & Marketing, Agriculture, Animal Health, or a related field.
- Previous experience within a technical, agricultural, animal health, veterinary, or industrial sales environment will be advantageous.
- Experience working across multiple territories or regional markets is an added advantage.
- Technical expertise and product knowledge
- Sales and negotiation skills
- Customer-focused approach
- Relationship management
- Strong communication and presentation skills
- Market awareness and commercial acumen
- Planning, reporting, and administration
- Attention to detail and problem-solving
- Achievement of sales and revenue targets
- Customer satisfaction and retention
- Growth of customer base and business opportunities
- Accuracy and quality of CRM data
- Timely and effective reporting
- Delivery of high-quality technical support and customer guidance
Nigeria
ApplicationIf you are a results-driven sales professional with strong technical expertise and a passion for building customer relationships, we encourage you to apply for this exciting opportunity with our client company.
#LI-DNP #LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Skills Required
- Proven experience in technical sales, customer service, or a related technical advisory role
- Strong understanding of technical products and ability to communicate complex concepts effectively
- Excellent interpersonal, communication, and presentation skills
- Strong analytical and problem-solving abilities
- Demonstrated ability to build and maintain professional customer relationships
- Experience using CRM systems and Microsoft Office applications
- Strong organization, planning, and time-management skills
- Ability to work independently and collaboratively within a team
- Relevant degree in Animal Nutrition, Veterinary Science, Sales and Marketing, Agriculture, Animal Health, or a related field
- Experience in technical, agricultural, animal health, veterinary, or industrial sales
- Experience working across multiple territories or regional markets
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
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Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
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Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
IQVIA Insights
What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
