You will partner with Delivery Leadership and Technical Leads to mentor, coach, and develop offshore technical teams. In this role, you will own the allocation, performance, and capability development of resources, ensuring the right skills and capacity are aligned with business and project demands.
Key Responsibilities
- Manage utilization, capacity planning, and resource forecasting for technical teams
- Assess technical skills and readiness, and partner with L&D to drive upskilling, certifications, and capability development
- Partners with HR and leadership to develop competency-based career paths
- Align resources with projects in collaboration with PMs and Technical Leads
- Conduct performance reviews, feedback sessions, and improvement plans
- Support engagement initiatives and recognition programs
- Manage resource ramp-up, transitions, and deployment readiness across projects
Required Experience & Skills
- 5+ years managing technical teams in IT / Consulting environments
- Strong understanding of technical roles, delivery models, and workforce planning
- Ability to translate skills into staffing and delivery decisions
- Strong stakeholder management and communication skills
- Salesforce experience (preferred)
Leadership & Behavioral Competencies
- Proactive, collaborative, and hands-on people manager
- Strong problem-solving and analytical skills
- Able to work independently and influence cross-functional teams
- Promotes culture and values within the team
- Experience developing competency-based career paths
Top Skills
What We Do
Accelerize 360 is a certified Salesforce partner. Our experts specialize in various industries including insurance, mortgage lending, banking, retail, hospitality and more. Headquartered in Dallas, we also have offices in Canada and India. With the experience of 500+ Salesforce implementations, we provide advisory, implementation, customization and support services to our clients.
We help clients improve productivity and customer experience. We do this through automation of marketing, sales and service operations and by creating seamless customer experiences - all through the Salesforce ecosystem.
Our approach emphasizes business consulting to identify opportunities for automation and future-proofing your business. With that blueprint, we set about customizing Salesforce to your unique roadmap. Last but not least, we provide in-depth training to your team to make sure that they use your technology investment to its fullest potential
