The Role
Build and own full-cycle technical recruiting for a growing SaaS company: partner with engineering and product leaders to define hiring needs, source and vet candidates, maintain pipelines and ATS, manage agency relationships, improve hiring processes and employer brand, and recommend hires to leadership.
Summary Generated by Built In
The Opportunity
This is a unique opportunity to own and shape talent acquisition at the center of a growing SaaS organization. As our sole Technical Recruiter, you won’t simply fill roles, you’ll build the recruiting function that helps define the next stage of our company’s growth.
Partnering directly with leadership across Engineering, Product, and the broader business, you’ll drive hiring strategy end-to-end: helping define talent needs, elevating hiring processes, strengthening our employer brand, and ensuring we attract exceptional people who will shape the future of our platform.
This role is ideal for someone who thrives in high-ownership environments and wants the chance to build, influence, and scale. You’ll have the autonomy to introduce better systems, modernize recruiting operations, and create a hiring engine that enables the company to grow thoughtfully and efficiently. Your impact will be visible across every team you help build and every leader you help hire for.
The Company
We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. Our portfolio of customers includes Pandora, Bluemercury, Tom Ford and many other globally recognizable brands.
We combine Point of Sale, Merchandising, Order Management, eCommerce, CRM, and Loss Prevention into one cloud-based platform. We are a Values and Mission driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence.
The impact you'll make
The impact you’ll make
- Talent Acquisition – working with the business to identify critical roles proactively, create job descriptions, identify, and vet candidates through a variety of sources, and fill positions with a focus on related time to fill and cost per hire metrics.
- Manage a full cycle recruiting process: identify, engage, evaluate top candidates.
- Be the main resource for executives to develop strategies, make critical decisions, and drive creative approaches for recruiting top talent across the company.
- Maintain and establish regular touch points with hiring managers and candidates.
- Maintaining a talent pool of potential employees who can be contacted when positions become available.
- Recommend hiring decisions to upper management based on candidate qualifications.
- Collaborate across the organization to build and refine processes to ensure efficient growth into the future.
- Manage and negotiate with external Agencies when needed.
What you will bring
- 3-5 years of recruiting in a fast-paced, high growth environment, predominantly focusing on IT and Engineering talent.
- Demonstrated experience with technical sourcing and maintaining a pipeline of passive candidates.
- Strong written and verbal communication skills.
- A positive attitude: you’re a team player and you work effectively with different teams.
- Proven organizational skills with high attention to detail and the ability to prioritize.
- Experience using ATS applications (Greenhouse, LinkedIn Recruiter, Pinpoint, etc)
As a member of the KWI team you will receive
- Full Medical, Dental and Vision
- Annual bonus eligible
- Free gym in the building
- Generous PTO policy
- Summer Fridays....all year round
- Tuition Reimbursement
- Discount from building café
- 401(K) with a 50% company match (up to 6% of employee contribution)
- Employee Referral Program
- (1) Volunteer day each year
Our work space
We understand that our teams need flexibility, which is why we follow a hybrid schedule. Our in-office days of Monday, Tuesday and Thursday, and employees are allowed to work remotely on Wednesdays and Friday.
We are also a collaborative group and believe that getting together in person allows our team to do their best work. Together we enjoy monthly events, bagels every Thursday, a state-of-the-art coffee machine, a full snack pantry and many more surprise and delight moments throughout the year.
Our commitment to you
At KWI, we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.
With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all our team members to uphold these commitments.
About
KWI helps retailers maximize sales by uniting their online and in-store capabilities to deliver delightful shopper experiences. With KWI Merchandising and mobile POS, retailers can execute omnichannel flawlessly, and right at their fingertips — clienteling, endless aisle, mobile checkout with the latest payment options, inventory management, and ecommerce.
Skills Required
- 3-5 years recruiting in a fast-paced, high-growth environment, focusing on IT and Engineering talent
- Demonstrated technical sourcing experience and maintaining a passive candidate pipeline
- Experience managing full-cycle recruiting: identify, engage, evaluate, and close candidates
- Experience using ATS applications (Greenhouse, LinkedIn Recruiter, Pinpoint, etc.)
- Strong written and verbal communication skills
- Proven organizational skills, attention to detail, and ability to prioritize
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The Company
What We Do
Since 1985, we have delivered ongoing innovation – from SaaS to advancements in Unified Commerce that keep us in the forefront of cloud retail solutions. We offer a complete commerce solution for specialty retailers of all sizes. Our cloud-based technology powers all the solutions you need to create unified customer experiences.
