Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation — in-house agents, BPOs, and AI — in a single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate. Backed by $71M from NEA, Emergence Capital, and Stripe, we're building the platform that makes AI and human collaboration actually work.
The roleRecruiting is one of the highest-leverage functions at Assembled. The talent we bring on will define whether we win our category, and recruiting is at the center of that.
We're looking for a Technical Recruiter to own recruiting across engineering, product, and design. This isn't a high-volume req machine, you'll focus on 3 top priorities at a time, partnering directly with execs and hiring managers on the roles that matter most. You'll help define what great recruiting looks like at Assembled: strategic, high-signal, AI-forward, and built to win competitive talent. If you want to shape a recruiting function, not just fill roles, this is the job.
This is an in-person role, expected to be in our San Francisco or New York office 5 days a week.
What you'll ownRecruit full-cycle across EPD: drive searches across engineering, product, design, and other technical functions from intake through close.
Be a thought partner to hiring managers: run sharp intakes, calibrate on searches, and design interview loops that consistently surface top talent
Build creative, proactive sourcing strategies that go beyond the obvious channels to find and engage top passive talent
Run a tight process: keep searches moving with urgency, clear communication, timely feedback, and a strong candidate experience from first touch through final decision.
Use data to drive recruiting strategy throughout the funnel: pass-through rates, time to fill, sourcing effectiveness, offer acceptance
Use AI to increase recruiting leverage: apply AI across sourcing, research, outreach personalization, prep, funnel analysis, and closing.
Full-cycle technical recruiting expert. 5+ years of experience closing technical roles for startups. You've hired across levels, from senior ICs through engineering managers and directors
Closer: You know what it takes to close candidates when you’re not always the most obvious choice on paper. You can sell company stage, mission, equity, scope, and pace against more established brands. You've closed candidates against companies with bigger brands, better-known products, and compensation, and you've won.
AI-pilled. You’re genuinely excited about how AI is changing recruiting and have already started putting it into practice in your day-to-day work.
High-velocity and detail-oriented: You move quickly, communicate clearly, and don’t let details drop. Candidates and hiring managers always know where things stand.
Data-driven operator: You’re comfortable managing searches through metrics without losing the human side of recruiting.
Generous medical, dental, and vision benefits
Paid company holidays, sick time, and unlimited time off
Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting
Paid parental leave
Catered lunches everyday (M-F) and fully stocked kitchen
401(k) plan enrollment
The estimated base salary range for this role is $140,000 - $180,000 per year. The base pay offered may vary depending on location, job-related knowledge, skills, and experience. Stock options are provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
We know great candidates don’t always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you!
For United States Applicants:
Assembled participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
For United Kingdom Applicants:
Assembled is required to verify your right to work in the UK and will conduct a Right to Work check prior to employment in accordance with applicable law.
Skills Required
- 5+ years of experience closing technical roles for startups
- Experience in full-cycle recruiting
- Ability to utilize AI in recruiting strategies
Assembled Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is highlighted, with added protections like disability and life insurance and access to FSAs. Mental-health support is also included as part of the core package.
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Parental & Family Support — Generous parental leave, family medical leave, a return‑to‑work program, and an onsite Mother’s Room are offered. Feedback suggests parental leave was recently enhanced.
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Wellbeing & Lifestyle Benefits — Everyday perks include free daily lunches, snacks and drinks, commuter benefits, fitness stipends, and pet‑friendly offices, plus monthly wellness and learning/development stipends. Flexible work arrangements and a one‑time home‑office credit support hybrid and remote setups.
Assembled Insights
What We Do
Industry leaders like Etsy, Robinhood, and Stripe trust Assembled to provide customer-facing AI agents and workforce planning at scale. We automatically resolve millions of interactions through chat, email, and phone while optimizing staffing for hundreds of thousands of support professionals. Our mission is to elevate customer support through AI-powered software that makes life easier for customers and employees.
Why Work With Us
Assembled is built on the belief that great teams, like great support agents, lead with empathy, ownership, and action. We work transparently, give and receive feedback as a gift, and show up for each other across roles. It's a culture where titles take a back seat to impact, and everyone’s invested in building something that truly supports people.
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Assembled Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our roles we're hybrid, Monday & Thursday in-office



