At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.
Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand
Job DescriptionWe’re looking for a Technical Program Manager (TPM) to drive the delivery of both strategic platform initiatives and business-as-usual (BAU) technical operations. This role operates across long-term transformation programmes and day-to-day delivery, ensuring immediate operational priorities and future platform goals are delivered in a coordinated, structured, and sustainable way. You will help shape platform roadmaps and transformation initiatives, while also supporting operational delivery through ticketing systems, task management, and daily prioritisation.
As a TPM, you will connect systems architecture, technical implementation, and business strategy - ensuring solutions are designed and executed cohesively across multiple teams. You’ll work closely with software engineers, data platform specialists, and systems architects to keep programmes moving efficiently from design through to deployment.
This role requires a blend of delivery excellence, technical understanding, and systems thinking. You will be equally comfortable aligning on long-term architecture and strategy, and stepping into the detail to remove blockers and maintain delivery momentum at the sprint and operational level.
What You’ll Be DoingSupport planning, coordination, and delivery of platform initiatives across multiple concurrent workstreams
Translate strategic initiatives into structured delivery plans, milestones, and actionable tasks
Manage and balance BAU activities, incidents, and project delivery to maintain a consistent delivery flow
Prioritise competing demands (BAU vs projects) and support roadmap sequencing based on capacity and dependencies
Act as a key liaison between technical teams and business stakeholders, ensuring clear communication and alignment
Provide visibility on progress, risks, and delivery status through structured reporting and governance processes
Support backlog management, sprint planning, and adoption of Agile/Kanban delivery practices
Collaborate with architects and technical leads to align delivery with architecture, security, and integration standards
Identify dependencies, risks, and misalignments early, driving resolution through structured decision-making
Drive continuous improvement of delivery processes, tooling, and governance to enable scalable, efficient operations
3–5 years’ experience in technical project, program, or delivery management roles
Experience working and leading multi-disciplinary teams in large organisations, such as engineering, data, or platform environments
Strong track record delivering complex technical programmes
Familiarity with cloud platforms (AWS, Azure, GCP).
Experience working with ticketing systems, backlogs, and task management tools
Strong understanding of Agile, Kanban, and hybrid delivery models
Experience working with Salesforce, Service Now and Wrike platforms a benefit
Excellent communication and interpersonal skills to work with both technical and non-technical stakeholders.
Strong problem-solving skills and the ability to manage competing priorities in a fast-paced environment
Team-oriented mindset with flexibility to adapt to evolving business needs
Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.
Additional Information
Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.
💰 Reward: You'll be eligible to join our discretionary annual bonus scheme.
💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours.
📈Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.
👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards ourses for returning primary caregivers to support your transition back into work.
Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].
Top Skills
What We Do
Jellyfish is a new kind of marketing performance company for the platform world, where success demands a creative, multi-platform mindset. We help brands thrive, by navigating, connecting, and harnessing the platforms that drive growth. We’re more than the same logo over every door. Our unique global structure combines platform understanding with tech, media, creativity, and data expertise. We make amazing things happen at the pace the platforms demand. We’re proud to help shape the future of some of the world’s best brands - from ecommerce and CPG, to entertainment and gaming. Our unique, decade-long, multi-region Google partnership delivers across GMP, Cloud, and Training. We’re a Salesforce Consulting Partner, and one of the industry’s most extensively certified teams across Amazon. We can help you unlock your full potential across Meta technologies across the globe. Including training, creative, paid social, and analytics We know how important it is to find, develop, and deploy the best digital talent. So we’re equally passionate about giving our talent a platform to perform, which everyone can shape and make their own as they progress. From nurturing diverse new talent within our Jellyfish Academy, to investing in proprietary technology that can cast and connect the best teams, globally and seamlessly. If you want to find out more about our latest career opportunities - wherever you are in the world - do get in touch.
