Company Overview:
Over the past 15 years, eTel has delivered essential solutions for the federal government by securing and managing data, providing scalable identity access, modernizing legacy systems, and building high-performance platforms. By integrating new technologies and ensuring reliable operations we help agencies stay prepared for future challenges As a premier technology solutions and services company to the US federal government, eTel possesses longstanding relationships across the federal civilian marketplace. Other customers include the broader Treasury Department, Commerce Department, and State Department.
eTel offers integrated CMMI Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. eTel also holds ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications, and offers dedicated subject matter experts (SMEs) and thought leaders that possess a deep understanding of customers’ environments and challenges.
Location: Dallas, Texas (Hybrid – 2–3 days onsite at IRS Farmers Branch)
Citizenship: US Citizen (MUST)
Security Clearance: Must be eligible to possess MBI (Background Investigation) clearance. Active MBI clearance is preferred.
Job Summary:
eTel is seeking a Technical Project Manager (PM) to lead delivery activities for our federal initiative. This role requires both strong program leadership and a solid technical understanding of APIs, microservices, and integration architectures.
The PM will manage complex workstreams, coordinate cross-functional technical teams, support API development lifecycles, and act as the primary communication bridge between the client stakeholders, engineering teams, and internal leadership. This position requires exceptional communication, structured project execution, and the ability to operate effectively within a highly governed federal environment.
This is an onsite hybrid role requiring 2–3 days per week in Dallas, Texas at the Farmers Branch location.
Key Responsibilities:
- Serve as the primary project leader for the federal initiative, overseeing end-to-end delivery.
- Lead planning, execution, coordination, and tracking of all API development, integration, and deployment activities.
- Facilitate communication between stakeholders, engineering teams, product owners, and leadership.
- Maintain detailed project plans, schedules, technical roadmaps, and risk registers.
- Lead Agile ceremonies (sprint planning, refinement, retrospectives, etc.).
- Translate business requirements into actionable tasks for engineering teams.
- Provide technical oversight and ensure compliance with API design standards, security requirements, and program guidelines.
- Support prioritization of backlog items and manage scope, timelines, and resource alignment.
- Track status of API builds, test cycles, environments, and release readiness.
- Present clear and concise status updates to senior stakeholders and federal leadership.
- Manage project risks, dependencies, and escalations with timely mitigation strategies.
- Ensure documentation quality across technical artifacts, decision logs, and compliance deliverables.
- Coordinate with DevOps, security, and infrastructure teams for environment readiness and deployments.
Required Qualifications:
- 8+ years of Project/Program Management experience in IT delivery.
- Strong technical background with hands-on exposure or deep understanding of: REST APIs | JSON/XML | API lifecycle and versioning | Integration patterns and microservices.
- Proven experience managing software development teams in Agile/Scrum environments.
- Excellent communication skills—clear, structured, confident, and executive-ready.
- Experience in large enterprise IT environments; federal experience strongly preferred.
- Strong skills in project planning, risk management, and stakeholder engagement.
- Proficiency with Jira, Confluence, MS Project, or similar PM tools.
- Ability to work onsite 2–3 days per week in Dallas, Texas.
- Must be a U.S. Citizen and able to obtain MBI clearance.
Preferred Qualifications:
- Experience working with API gateways, CI/CD pipelines, or cloud-native development.
- PMP, SAFe, Scrum Master, or Program Management certifications.
- Experience with integrations across multiple enterprise systems.
- Background working with Kubernetes/Docker (understanding, not hands-on required).
Skills and Attributes:
- Strong leadership presence with the ability to drive delivery across diverse teams.
- Exceptional communication—both technical and business.
- Ability to manage ambiguity and make informed decisions quickly.
- Highly organized, detail-oriented, and skilled at prioritization.
- Collaborative mindset with a strong sense of ownership and accountability.
- Ability to engage effectively with senior federal stakeholders.
Commitment to Diversity -
eTelligent Group provides equal employment opportunities (EEO) to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity, nations origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, and any other characteristic provided in accordance with applicable, federal, state and local laws.
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What We Do
eTelligent Group is a proven team of talented IT professionals providing reliable solutions for business & information technology (IT) management and services. We solve complex program and IT problems by implementing proven strategies & innovative solutions. We deliver IT services, agile and DevOps development, big data services, IT program management, and cyber security services.
Working as a trusted partner of the Federal Government, we hold ourselves to the highest industry standards such as (CMMI Level 3 and PMBOK). We are proud of our outstanding past performance implementing client solutions that increase both reliability and security for our clients. We deliver professional services by applying our proven process methodologies to exceed performance standards.
We partner with leading COTS solution providers such as webMethods, MuleSoft, and RedHat to provide Middleware, API-led integrations, and SOA-based solutions. We deliver cutting edge technical solutions, while meeting the core business needs of each client.
