Hi there! We’re Carbyne, and every day, we’re on a mission to revolutionize public safety. As the global leader in emergency collaboration technology, we’re building a cutting-edge platform that helps save lives—think live video streaming, real-time chat, and precise location tracking.
Our tools empower emergency teams to respond faster and smarter, ensuring help reaches those in need ASAP! With partnerships with tech giants like Amazon, Microsoft, and AT&T, we’re innovating life-saving solutions for over 400 million people worldwide
Are you ready to make a difference with us? Let’s do this!
🚀 About the RoleWe’re seeking a Technical Project Manager based in the Detroit, MI area who will manage successful projects to ensure that our IT and cloud-based deployments are delivered on time and produce the desired results. In this role, you will orchestrate all project-related activities, manage implementation timelines, and bring together the required technical and operational resources (both from Carbyne and its partners) to support the success of each initiative. You will serve as a key technical liaison between internal teams, partners, and public safety clients - ensuring seamless integration and optimal performance of Carbyne’s mission-critical solutions.
You’ll work closely with stakeholders to scope technical requirements, manage deployments in public cloud environments, and support system readiness and cutovers. Regular engagement with public safety agencies to understand their operational needs and tailor solutions accordingly will be part of your routine.
🎯 Here’s What You’ll Be Doing- Lead end-to-end deployment of cloud-based platforms, including system configuration, testing, and go-live support
- Collaborate with customers, partners, and internal teams to implement scalable, secure, and resilient IT solutions tailored for public safety
- Create/manage project and technical implementation plans (e.g., infrastructure readiness, data flows, failover testing)
- Coordinate with DevOps, R&D, and Solution Architects to align product capabilities with deployment requirements
- Manage expectations across stakeholders, resolve issues proactively, and ensure milestone delivery
- Facilitate system handovers to customer IT teams and lead onboarding/training where required
- Identify post-deployment support needs and optimization opportunities for add-on services
Requirements🔑 What You Bring
To shine in this role, you’ll need:
- PMP or CAPM certified
- Must reside in Chicago, IL
- Have 3 - 5 years of experience managing technical projects, preferably within a B2B SaaS, IT, or cloud services company
- Are experienced in leading cross-functional teams through cloud or hybrid infrastructure implementations
- Have worked with public sector or emergency service organizations (Public Safety) and understand their operational environments
- Possess strong knowledge of IT infrastructure, networking concepts, and cloud deployment models (AWS, Azure, etc.)
- Have a proven ability to translate customer needs into actionable technical plans
- Thrive in a dynamic, fast-paced startup culture and are confident interfacing with both technical and executive stakeholders
- Are open to domestic travel to support project execution and client success
Bonus points for:
- Experience with ESInet and NG911 i3-compliant technologies
- Familiarity with systems used by PSAPs or other emergency services
- Hands-on experience managing projects involving cloud-native architectures or real-time communication platforms
- Demonstrated ability using AI tools, cross-platform integrations, and innovative tools
Feeling unsure because you don’t check every box? Don’t worry, we’ve been there too. At Carbyne, we value passion, potential, and a willingness to learn. If this role excites you and aligns with your career goals, we encourage you to take a chance and apply! You might be exactly who we’re looking for!
Benefits🎁 Why You’ll Love It Here
👩🏽⚕️ Comprehensive healthcare (medical, dental, vision).
💸 401(k) matching—because your future matters!
🏖️ Unlimited vacation days (yep, really!).
👶 Parental leave—family first!
💪 Health & wellness perks to keep you feeling great.
☎️$100 monthly allowance for your phone and internet because streaming cat videos and answering emails both count as “work,” right?
Plus, you’ll join a team that believes in inclusion, equality, and having fun while making a difference.
🌍 Our PromiseAt Carbyne, we celebrate diversity and strive for a workplace where everyone belongs. We’re dedicated to fostering a welcoming and inclusive environment where everyone feels respected, supported, and empowered to succeed! Where every person counts.
Let’s make the world safer together!
(Note: We are unable to sponsor employment visas)
Top Skills
What We Do
Why is it we have the ability to order a car with our phones, video chat with our families, and text with anyone in the world, but we’re not able to do any of those things when personal safety is on the line? Why are these tools available in our everyday lives, but not in moments of real need and urgency?
So, we did something about it. We decided to not just fix it, but to constantly improve it with ongoing updates so urgent communications never become stagnant again. We call it relentless innovation.
Our technology is built on the cloud for quick solves and fast integration, using an interface that keeps call managers top of mind. Through the power of one platform, we enable call centers to collect and quickly distribute information.
Carbyne enables mission-critical centers to use an advanced call management platform to unify the flow of information from all channels to a single UI. This UI is tailored for a seamless flow between every channel. With our cloud platform, everything can plug in, everything can evolve, and everyone can make better decisions.
Carbyne: we serve one and millions of benefits.
Why Work With Us
We need great brains who want to collaborate with the best and can envision new ways for emergency services to be smarter, safer, and better.
We hire builders. People who want bigger possibilities for themselves, so we help them reach their professional goals with ongoing training, support, and growth opportunities.
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