Technical Project Manager(EST Region)

At  JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?

JFrog is looking for a  Project Manager, who will team with our technical managers, to deliver an excellent customer experience, define project plans and bring those to a successful completion, and monitor alignment with our program guidelines. You will collaborate closely with cross-functional teams, including account executives, solution engineers, technical managers, and support personnel to coordinate efforts, create detailed project plans, and drive success.  

• Develop project plans, including timeline and resource planning 
• Identify potential risks and create mitigation strategies 
• Monitor and track project progress until successful completion
• Provide periodical  status reports
• Act as the catalyzer and initiator of internal engagement of functions working around the customer journey (Sales/Support/DevOps Acceleration/Product) whenever needed and as defined by the Program
• Track our customer’s pulse by leveraging existing and future tools including BI dashboard, account overview, health check triggers
• Assist in the preparation of QBRs and other initiatives by providing monthly/quarterly/yearly reports to the Support Premium Management 

• 5 to 7 years of relevant industry experience
• Proactive, service-oriented and motivated approach
• Leadership and communication skills, ability to collaborate effectively with internal teams and our customers 
• Organizational and time management skills, attention to details
• Ability to handle multiple project simultaneously 
• Technical acumen 
• Experience in a similar position - an advantage
• Experience with project management tools  - an advantage 
• Experience with Salesforce  - an advantage 
• Capacity to handle a variety of tasks and projects in a fast-paced environment
• Excellent communication skills and ability to communicate at all levels of the organization
• Creative, resourceful, detail-oriented, and highly organized
• Excellent analytical, interpersonal, and problem-solving skills with a can-do attitude
• Proficient English communication skills, both written and verbal
• A Bachelor degree or equivalent

Note: We follow a hybrid work model (mandatory 3 days per week in office). Our office is located in Bangalore (Bellandur). Shift timings will be from 5:30 PM IST to 2:30 AM IST.