Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
- You will act as primary technical integration contact for the client.
- You will be managing Implementation projects, working closely with client and business to develop and track milestones and schedules for the many moving parts that need to come together. Be responsible for the successful delivery of each client from a technology and project perspective.
- Providing functional and technical requirements & certification requirements for integration to digital services to key clients
- Leading technical client implementations with key clients to ensure that interactions are well organized, and objectives are clear.
- You will be managing the communication of progress/status within the core team and external to the team (customers, partners, issuers, etc) escalate issues as necessary. Remove roadblocks and keep processes running smoothly.
- Focusing on being the subject matter expert on implementation and provide in-depth consultative support on Visa products and service and provide effective advice to clients on the option and their outcomes.
- Triage client issues in a timely efficient manner, during and after the implementation process act as a liaison between the digital product team, digital technology team and clients to track down issues, answer inquiries and deliver a successful integration.
- You will represent the voice of the customer to internal stakeholders. Strong customer-facing communication skills and technical aptitude
- Be the Implementation SME for Visa new services especially new digital products and services.
- Setting and managing customer expectations regarding features and solution availability
- Strong understanding of the legal and regulatory environment under which our clients practice business at a level required to provide input to their decision-making process when selecting Visa Products/Services and options for how they are configured to minimize risk and ensure compliance.
- Ensure accurate MI are captured in a timely manner for audit, reporting and performance improvement purposes.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
- Technical project management experience
- Experience in payment: digital, token, omnichannel, authorisation, clearing and settlement
- Candidate must be a self-starter and have a disposition to work independently with a commitment to detail in an organized manner
- Experience and comfort able working in an agile & fast-paced environment
- Experience working with APIs in various technology environments
- Experience in managing E-commerce or payments projects
- Technical knowledge of web-based technology including HTML, JavaScript, web-based service APIs,JSON, XML
- Excellent written and verbal communication, interpersonal, presentation, analytical, and problem-solving abilities
- Proven ability to present ideas and run large workshop with clients
- rack record of quickly earning credibility based on your knowledge throughout, and amazing accomplishments.
- Project Management Certifications (PMP, CSM, etc) a plus
- Experience in SCRUM, Agile methodology, SDLC, Salesforce, and payments are all pluses.
- A secondary European language will be a bonus
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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What We Do
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges,
growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world.
Progress starts with you
For more information, visit visa.com/about, @LifeatVisa Instagram, and @VisaNews on X.
Why Work With Us
At Visa, every voice powers progress. We believe inclusion fuels innovation — and that unique perspectives create better outcomes for our teams, our business, and the world we serve. With more than 13K members across our Employee Resource Groups, you’ll find community, allyship, and opportunities to lead, learn and make an impact beyond your desk.
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