Technical Project Manager

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Cincinnati, OH
Hybrid
Senior level
AdTech • Digital Media • Healthtech • Marketing Tech • Sales • Analytics • Pharmaceutical
Empower Better Health
The Role
The Technical Project Manager will lead project lifecycle management, ensuring effective communication among stakeholders, collaborate on product roadmap execution, manage Agile methodologies, and oversee integration of technology projects. They will use tools like Jira and Confluence for tracking and reporting, while resolving conflicts and driving project milestones.
Summary Generated by Built In

Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Job Summary 

As a Technical Project Manager, you'll work with various stakeholders at different levels of the organization to manage projects and improve transparency. You’ll need to provide diplomatic and timely communication in an agile work environment with iterative planning and delivery cycles. 

What You Will Do 

  • Develop project plans, drive project milestones, identify and escalate logical dependencies and manage the entire project lifecycle from project definition through close
  • Collaborate with multiple teams to enhance current capabilities and drive the execution of the product roadmap and evolution (including concept, development, feature enhancements, production service level agreements, and priority tradeoffs) 
  • Enable effective communication and transparency between project team, stakeholders and other constituents. Consolidate status reporting across projects. Synthesize issues (and solution recommendations) for executive consumption 
  • Organize and maintain centralized repository of program/project related information 
  • Hold cross-functional teams accountable through influence. Able to resolve conflict through arbitration, negotiation, reasoned discussion, or escalation
  • Streamline processes, simplify execution, track, and manage quarterly goals 
  • Work closely in partnership with:  
    - Product Management to understand upcoming roadmap priorities 
    - Engineering to establish architectural runway needed to achieve the product roadmap and operational scalability of the existing platform 
  • Work with and align external products, platforms, delivery teams on cross dependencies, expectations, and issue resolution 
  • Develop a sophisticated understanding of the Software Development Life Cycle implemented by the company, including the ability to proactively manage & mitigate risks to on-time project delivery and costing. Ability to train others on agile methodologies. 

What We Need 

  • 6 - 8+ years of Project Management experience including 5+ years experience managing technology projects with multiple complex integrations (like Salesforce, multiple databases, cloud infrastructure, microservices) 
  • Bachelor’s degree in Business Administration, Management, Computer Science or related fields
  • CSM, SAFe, or equivalent Agile certifications 
  • Administrator level expertise with Atlassian Jira, Confluence and advanced tools e.g. ScriptRunner
  • Must understand Agile metrics and reporting techniques
  • Experience working with at least 2 product teams or product lines 
  • Strong written and verbal skills, comfortable presenting to large and small groups.  

Desired Qualifications 

  • PMP certification desired 
  • Prior experience as a software developer, tester, or technical product manager 
  • Experience in the Digital Ad space 



About PatientPoint: 
PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year.

Latest News & Innovations: 

  1. Named one of MM+M’s 2024 Best Places to Work! Read More
  2. Partnership announcement with MyHealthTeam.Read More
  3. Featured on Built In’s "Insights from Top Sales Leaders." Read More

What We Offer: 
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V

Top Skills

Agile

What the Team is Saying

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The Company
HQ: Cincinnati, OH
660 Employees
Hybrid Workplace
Year Founded: 1987

What We Do

At PatientPoint, we're transforming every doctor-patient interaction with cutting-edge, technology-driven solutions designed to improve health outcomes and quality of life. By delivering impactful, digital, in-office patient education at no cost to physicians across the country, we empower healthcare professionals to connect more meaningfully with their patients. Through partnerships with trusted healthcare brands like Pfizer, P&G, Sanofi, Merck, NatureMade, and Bristol Myers Squibb, we’re making a real difference. Our mission to empower better health guides everything we do, reaching over 750 million patient visits each year and driving healthier, longer lives for patients everywhere.

From the top down, we operate within a culture of collaboration and open-minded thinking. We are in it to win it as a team working together, not competing with each other. Your thoughts and ideas are equally valued by leadership and your colleagues. Our employees embody our company values: they’re trustworthy, driven, innovative and welcoming of diversity. You’ll enjoy being part of our group.

We’re always learning, and we encourage entrepreneurial thinking. We challenge the status quo and are open to new ideas from every corner of the organization. You can help make a difference in the healthcare industry by discovering groundbreaking solutions that provide value to patients, providers, and sponsors.

As a company that is still growing and always evolving, we provide plenty of career and learning potential. Here, you’ll work to advance the industry, develop your career goals and be rewarded for your efforts. It’s all within reach, because playing a key part in our success will enhance yours.

PatientPoint is the trusted and fully established leader in patient engagement platforms. Our employees are proud to include our name on their resumes. Joining us has definite advantages: stability, rewards and benefits, professional growth potential, plus the knowledge you are in the right place to do your best work.

Why Work With Us

We are a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

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PatientPoint Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our team members span across the United States. We have offices in multiple cities, stay connected virtually, and get together every so often. We encourage those near an office to visit on our anchor days - Monday, Tuesday, & Thursday.

Typical time on-site: 3 days a week
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