Technical Project Manager

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. 

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. 

Job Description Summary:

The Technical Project Manager II holds a key role in overseeing the successful implementation of SaaS solutions, managing internal programming, and coordinating production deployment of applications and integrations. This position involves providing guidance to the Consulting Team engaged in customer-facing projects.

The Technical Project Manager II role requires a blend of technical expertise, project management skills, and leadership abilities to ensure successful project outcomes while coordinating with various teams and stakeholders within the organization.

We are seeking a proficient Technical Project Manager II to manage multiple software implementations for our customers. This role requires prior experience in software implementation project management (preferably SaaS) and a demonstrated ability to handle the full life cycle of such projects. Reporting to the Director of Project Management, this position collaborates with Implementation Consultants, Data Migration Engineers, and Developers to ensure timely and budget-friendly project delivery.

The successful candidate will not only oversee projects through initiation, design, development, user acceptance testing, go-live, and transition to support but also manage complex projects and provide aggregated insights to the business.

Responsibilities:

• Project Initiation
  • Review Sales Order and Customer Success Record for accuracy
  • Conduct Sales to Consulting hand-off and client-facing kick off meetings
• Scope Management
  • Define project scope, objectives, and deliverables
  • Conduct in-depth project scope analysis and address gaps proactively
  • Identify strategic opportunities that will add value to the implementation process and to the client's operational needs.
• Project Planning
  • Create and maintain granular project schedules
  • Tracks resource allocation based on available bandwidth and level of effort
• Team Leadership
  • Lead and motivate multi-disciplinary teams effectively
  • Ensure team readiness and identify any training needs that need to be addressed
• Change Management
  • Manage scope changes and implement effective change management processes
  • Evaluates Change impact (what-if analysis) for projects and drives decision making based on most optimal projections
• Budget Management
  • Develop and manage project budgets
  • Review and distribute Time and Materials Reports
  • Communicate and able to identify when budget may be exceeded and recommend solutions to stay in budget
• Resource Management
  • Provide direction and support to the Project Team
  • Prioritize Project tasks and conduct planning sessions with the Project Team
• Communication Management
  • Facilitate and lead weekly status update meetings and capture meeting notes in real-time
  • Provide status reports focusing on budget, scope, and timeline
  • Leverage our Professional Services Automation (PSA) solution as a portal to communicate Project information to our clients
• Risk and Issue Management
  • Proficiency in identifying, analyzing, mitigating project risks, and solving issues
  • Apply risk mitigation strategies, including risk avoidance, risk transfer, and contingency planning for projects
  • Lead the analysis and diagnosis to solve unique/complex technical and project issues
• Quality Management
  • Extensive experience in ensuring the quality of project deliverables through testing and review processes
  • Manage Test Case assignments, issue logs, and issue resolution in TestRail
• Stakeholder Management
  • Manage Stakeholder and Customer expectations
• Strategic Planning
  • Align project objectives with organizational goals and strategies
• Program Management
  • Manage small group of related projects in a coordinated manner to obtain benefits and control not available from managing them individually.
• Travel up to 10% (domestic and international) annually

Knowledge, skills, and abilities:

• Experience in managing SaaS projects is required
• Strong multitasking ability to handle concurrent IT projects
• Effective leadership of multi-disciplinary client teams with minimal supervision
• Strong organizational and communication skills
• Organized critical thinker
• Meticulous about documentation and record-keeping
• Advanced user of MS Project and MS Office applications (Word, Excel, Visio, and PowerPoint)

Basic Qualifications:

• Bachelor's degree required from an accredited, not-for-profit college or university.
• A track record of commitment to prior employers. 
• PMP certification or equivalent preferred
• 5+ years of technical project management experience in customer-facing roles
• Experience managing enterprise-scale SaaS implementations
• Strong multitasking ability to handle concurrent IT projects
• Effective leadership of multi-disciplinary client teams with minimal supervision
• Strong organizational and communication skills
• Organized critical thinker
• Meticulous about documentation and record-keeping
• Advanced user of MS Project and MS Office applications (Word, Excel, Visio, and PowerPoint)

WHAT’S IN IT FOR YOU

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. 

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program. 

Our benefits package includes (but is not limited to): 

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance 
• Virtual and in person mental health counseling services for individuals and family 
• Commuter and parking benefits 
• 401(K) retirement plan with matching contributions 
• Employee stock purchase plan 
• Paid time off 
• Tuition reimbursement 
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups 
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar is not able to provide visa sponsorship for this position. 

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