Pointr is the market leader in Indoor Mapping, Location, and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.
As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.
Technical Project Managers (TPMs) are the engine that drives our clients’ success. They are adept communicators with strong technical knowledge and a knack for problem-solving.
At Pointr, we empower TPMs to partner with clients and internal teams to deliver premier indoor technology solutions. To that end, they are comfortable operating in a flat, fast-paced organization and are energized by leveraging cutting-edge technology to create the future of indoor experiences.
At its core, this role requires the TPM to combine tactical execution skills with strategic expertise to lead cross-functional teams through multiple, often concurrent project lifecycles.
As assigned, own requirements gathering, project planning, implementation, and deployment support for our global clients and partners, ensuring timely, efficient delivery and high levels of customer satisfaction.
As assigned, own ongoing support of existing customers, including upgrades, expansion, and further product integration.
Work with clients to identify and resolve mapping and wayfinding issues. Coordinate and solve these issues working closely with technical teams.
Proactively partner with commercial and technical stakeholders, regularly educating them on Pointr’s solutions and deployment process while serving as a key partner to their success
Closely collaborate with developers, designers, and deployment managers to integrate Pointr’s suite of technology with client applications
Investigate and diagnose hardware and software challenges alongside Pointr’s delivery teams to ensure solution quality and sustainability
Facilitate client status meetings to manage the scope and schedule of multiple, often concurrent deployments
Learn! Master Pointr’s product suite to better understand how clients can use our technology and, in turn, supplement our product roadmap
Engage in proactive and timely communication that consistently impresses our clients.
Value inclusivity and contribute to a culture that empowers you to show up as your authentic self
5+ years of IT project management or technical consultancy experience in a hardware or software company
Demonstrated ability to move in a fast-paced environment, learning on the job while juggling multiple deliveries.
Experience leading the delivery and support phases of the customer lifecycle.
A self-starter by nature with applied knowledge of agile software development processes and a strong interest in learning about indoor location technology
Like us, you're a high-performer with an exceptional record of getting things done in a fast-paced, analytical environment
Strong interpersonal skills, with the ability to solve problems and foster relationships with technical and commercial stakeholders
Process-oriented with an eye for detail and improvements
Ability to work a schedule with at least 4 days of overlap with EST (Eastern Standard Time) business hours
Full professional proficiency in written and spoken English, with the ability to communicate fluently and idiomatically
BS or MS degree in a relevant technology or management field (Computer Science is a plus)
Experience with project management tools (Jira, Smartsheet, Google Suite, MS Office, MS Project)
Project Management Professional® (PMP) / Certified ScrumMaster® (CSM) certifications preferred
Competitive base salary and potential for equity
Ability to learn in a fast-growing global tech startup
Friendly, helpful, and smart team
Flexibility to set your own schedule and agenda
Inclusive, international environment spanning 10 countries
Cozy office in Bomonti, İstanbul.
Private complementary health care
5 days of paid leave in your first year
Company-paid parental leave
Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback.
We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together.
We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at [email protected].
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Skills Required
- 5+ years of IT project management or technical consultancy experience in a hardware or software company
- Ability to work in a fast-paced environment, learn on the job, and manage multiple deliveries
- Experience leading customer delivery and support phases
- Applied knowledge of agile software development processes
- Strong problem-solving and interpersonal skills with technical and commercial stakeholders
- Process-oriented attention to detail and continuous improvement
- Ability to work with at least four hours of overlap with Eastern Standard Time business hours
- Full professional proficiency in written and spoken English
- BS or MS degree in a relevant technology or management field
- Experience with Jira, Smartsheet, Google Suite, Microsoft Office, or Microsoft Project
- Project Management Professional or Certified ScrumMaster certification
What We Do
Pointr is a global leader in indoor location. Pointr technology uses machine-learning techniques to create the best performing and the most scalable indoor location technology available today. Pointr Maps platform enables location-based services such as digital mapping, navigation, location tracking, geofencing, and powerful location-based analytics. Pointr’s information security is ISO 27001 and ISO 27017 certified and approved by Cisco, Microsoft, Siemens, Extreme Networks, CBRE, ISS, DHS, and many others. We work with major customers in healthcare, smart workplace, retail, and aviation across North America, Europe, and Asia, including UCHealth, the U.S. Department of Homeland Security, U.S. Airports (Washington Regan and National), two major U.S. Airlines and one of the major U.S. department store retailers. To date, Pointr is live in thousands of venues with more than 2 million unique daily sessions and powering geolocation for 25 million people globally. Visit www.pointr.tech to find out more about Pointr Maps platform.
