What you'll do:
- Own and manage the Swiss customer portfolio, ensuring service continuity and high satisfaction
- Handle incident management, change requests, and SLA-based maintenance
- Plan and deliver upgrades, enhancements, and technical roadmaps
- Coordinate stakeholders across customers, partners, and internal teams
- Deploy and configure Techwan / Everbridge solutions in on-prem environments
- Administer Windows Server infrastructures
- Automate operations using PowerShell
- Manage and optimize MS SQL databases
- Deploy applications using GIT-based workflows
- Integrate with third-party systems via APIs
- Troubleshoot, test, and debug during rollouts and live operations
- Support pre-sales activities: demos, workshops, and technical discussions
- Build trusted relationships with government and public safety clients
- Contribute to regional expansion and partner enablement
- Travel locally to customer and partner sites
What you'll bring:
- 8–10 years’ experience in System Engineering, DevOps, Implementation, or Technical Project Management
- Strong Windows Server administration skills
- Solid PowerShell scripting experience
- Good knowledge of MS SQL Server
- Experience with GIT and version control
- Hands-on API and third-party system integration
- Master’s degree in computer science, Engineering, or equivalent
- Fluent in French and English
Nice to have:
- Ansible, DevOps, or infrastructure automation experience
- GIS or telephony integrations (Cisco, Avaya, Zetron)
- .NET / C# exposure
- IIS, Visual Studio, Azure DevOps, JIRA
- Agile, PMP, or ITIL certification
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What We Do
Keeping People Safe and Businesses Running. Faster. Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to Keep People Safe and Businesses Running™. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 5,300 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans.








