Technical Project Manager - Network

About Us:

Hoist Group by Planet is a leading Networking Technology partner within the EMEA branded Hospitality Sector, offering integrated solutions built around its core service proposition. This includes the design, procurement and building of complex IP Networks, and the layering of a suite of application including High Speed Internet Access, IPTV & Casting over these networks. Our solution is backed up with 24x7x365 comprehensive support and a range of tools to enable our customers to extract the maximum value from their investments.

In recent years, we have experienced significant growth, expanding our services and global presence. And with strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach further.

Role Overview

We are seeking a Technical Project Manager with experience and expertise to supervise the planning, execution, and successful delivery of intricate technical projects. The preferred candidate should possess a robust background in technical project management..

What you will do

• Manage all aspects of the project from kick-off through to delivery to operational support

• Planning based on project scope and required business outcomes, including defined deliverables, key interdependencies and resourcing requirements

• Provide a single point of accountability as the primary point of contact for the project both with the customer, installation partners and internally

• Review budgets, monitor and report progress against the projects

• Manage the project against milestones and specifications and manage any change to individual project scope along with the local cluster, including ensuring that changes are only agreed with Change Requests, and commercial considerations have been taken (if cost is higher as a result of the change, the customer will pay more).

• Ensure that controls and measures are in place to assure the quality of everything we deliver

• Ensure that key internal and external stakeholders are kept well informed with accurate and timely information of progress, risks and issues including the daily updates to hotel project team

• Make sure interdependencies with other projects are maintained, managed and properly co-ordinated. 

• Define project management templates using Hoist by Planet preferred tools

• Continually contribute to evolving standards within Hoist by Planet

• Manage the Installation project plan as business requires and this may include performing site inspections throughout the installation process

• Assist where applicable to develop resolutions to complex technical problems where analysis of situations or data requires an in-depth evaluation of various factors.

• Develop installation schedules, evaluate installation estimates, review contract modifications, and verify work performed to the project brief

• Collaborate with and/or mentor service and installation technicians to ensure they are aware of technical requirements, new technology, troubleshooting, and other issues as applicable

• Manage and direct the daily load of subcontractor assignments and job fulfilment obligations including visits to the customer site

• Evaluate customer installation concerns before, during and after installation

• Plan and implement procedures, processes and systems to maximize operating efficiency.

• Maintain an agreed-upon level of accuracy in measurements and installations with minimal rework and additional trips to the job site

• Define, standardize, and document all installation processes and ensure they are followed consistently to Hoist by Planet standards

• Provide supervision and planning in the successful completion of specific projects.

Who you are

• Minimum 3 years of experience in Project Management

• Minimum 1 years of Project Management within the Hospitality Industry

• Networking expertise equivalent to CCNA (advantage)

• Bachelor’s degree in a technical field; advanced degree or relevant certifications (PMP, Scrum Master, etc.) is a plus.

• Proven experience as a Technical Project Manager, leading complex technical projects from initiation to completion, including management of sub-contractors and customer expectations

• In-depth knowledge of project management methodologies, Agile practices, and technical frameworks.

• Excellent communication and interpersonal skills including proven experience of face to face customer management.

• Demonstrated ability to manage and collaborate with cross-functional teams.

• Proficient in project management tools and software.

Why Hoist Group by Planet?

Hoist Group is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. 

At Planet, we embrace a hybrid work model, with three days a week in the office.
 

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.