Technical Project Manager, II/Senior

Level (PM II & Senior) designation will be commensurate with experience.

Travel Requirements

Initial Onboarding: Approximately 1–2 weeks required at our Beverly, MA headquarters for training and team introductions, completed in one trip or split across two.

Ongoing: This is a hybrid/remote role. Beverly office visits and customer site visits are flexible and self-directed — you'll work with local customers during key project milestones (kickoffs, installs, SAT, etc.). Factory Acceptance Tests (FAT) are the primary in-person commitment, as PMs are expected to be on-site when customers visit Beverly to view their systems.

Overview

HighRes Biosolutions is hiring a Technical Project Manager at our Beverly, Massachusetts headquarters to lead the delivery of our advanced laboratory automation and robotic systems. This is a customer-facing role requiring technical fluency, professional communication, and disciplined project leadership across both hardware integration and software delivery. Title and level (PM I & PM II) will be determined based on the successful candidate's experience.

You will work cross-functionally with engineering, software, manufacturing, field service, purchasing, and customer success teams. The scope of work spans from receipt of customer PO through system handover to support, managing multiple concurrent projects of varying size and complexity.

Role & Responsibilities

• Lead mid- to large-scale integration projects for automated laboratory systems from kick-off to FAT/SAT and final acceptance.
• Develop, manage, and communicate detailed project plans, milestones, dependencies, timelines, and budgets.
• Identify and mitigate risks, escalating proactively and driving transparent resolution strategies.
• Ensure all deliverables, documentation, and change controls meet HighRes and customer quality standards.
• Serve as the primary point of contact for scientific, technical, and operational stakeholders.
• Facilitate requirements gathering, URS interpretation, scope alignment, and expectation management.
• Coordinate resource planning, scheduling, dependencies, and priorities across multiple concurrent projects.
• Create and maintain project documentation, including charters, specifications, FAT/SAT protocols, and acceptance reports.

Required Experience & Technical Background

• 6-10+ years of project management experience in life sciences, laboratory automation, robotics, biotech, pharma, or complex electromechanical systems (level commensurate with experience).
• Experience leading cross‑functional engineering or automation projects involving robotic integration, scientific instrumentation, or automated laboratory workflows with external customers
• Background supporting FAT, SAT, IQ/OQ, or validation-related activities.
• Strong understanding of project management fundamentals including scope, budget, risk, and change control.
• Bachelor’s degree in Engineering, Biotechnology, Mechanical/Electrical Engineering, Computer Science, or similar technical field.

• Exceptional verbal and written communication; able to explain complex technical topics clearly.
• Executive presence with the ability to engage senior scientific and operational leaders.
• High emotional intelligence and strong customer relationship management capability.
• Ability to manage multiple fast-paced projects with strong organizational discipline.
• Collaborative team player able to unify diverse functions toward common goals.
• Proactive problem-solver who anticipates issues and drives solutions.

• PMP or similar project management certification.
• Experience with Lean, Six Sigma, or process improvement methodologies.
• Familiarity with software development workflows or agile environments.

Candidates with experience in any of the following areas are encouraged to highlight it in their application. These are not required, and candidates with strong hardware and systems integration backgrounds are equally encouraged to apply.

• Experience interfacing with software engineering teams on integration, driver development, and system configuration.
• Familiarity with software development workflows or agile environments.
• Exposure to languages and frameworks such as C#, .NET, ASP.NET Core, React, PostgreSQL, Git, or Jenkins.
• Experience with test management tools (e.g., Zephyr, Xray) or scripting.