Technical Project Manager I

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department OverviewMotorola Solutions (NYSE: MSI) is a global leader in mission-critical communications and analytics. At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security. Avtec, a Motorola Solutions company, provides dispatch consoles for mission-critical and business-critical operations centers. With the long lifespan, software-based Scout system, Avtec continues its legacy of providing proven, trusted, and reliable solutions to clients around the world.
Job Description

The Customer Success team is responsible for implementing and supporting Avtec projects sold through the company’s sales channels. The team is held accountable for reaching business targets associated with customer satisfaction, revenue, and budget. The Customer Success team works closely with all other departments throughout the organization to ensure successful projects and long-term customers. 

As the liaison between the customer and the organization, the PM leads and performs the efforts required to implement the communications system including project management, design and configuration, installation, training, and system optimization.

The PM must have advanced organizational and technical skills. The role will require the organization and management of cross-functional teams that include internal and external resources (customers, consultants, contractors, vendors). The role requires a strong technical aptitude and understanding of Avtec’s products and related technologies in order to advise customers on their implementation.

The candidate must be well versed in interpersonal communications and able to build rapport and long term relationships with the customers and team members. 

 Job Responsibilities:

• Complete various design and implementation tasks personally or by contracted resources

• Embrace a top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.

• Monitor project progress continuously and create detailed scheduled reports on measurable items such as milestones and deliverables.

• Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.

• Review proposed modifications on project plans including meeting with interested parties to approve and implement beneficial changes.

• Oversee the acquisition of resources and materials as needed before and during projects by talking with customers, team members, managers, and in-house resources

• Engage in continuous learning to retain an in-depth understanding of the product line and required configuration.

• The Project Manager must be willing to travel 25 - 50% of the time domestically.

Job Skills & Qualifications:

• Associates degree in engineering, computer science, or related field, or equivalent work experience

• PM Certification desirable.

• Proven team player

• Excellent problem-solving skills

• Ability to work accurately with attention to detail

• Minimum of two years’ experience in the critical communication industry, including implementation work and interactions with customers

• Able to tackle problems and issues with enthusiasm and tenacity while recognizing and anticipating issues that could threaten a successful project completion.

• Ability to prioritize and work on multiple tasks at any one time

• Able to troubleshoot and solve problems in a critical communications environment

• Excellent organizational skills and the ability to communicate and coordinate across different groups

• Proficiency with Microsoft Operating systems and networking concepts

• Responsible for the successful completion of various deliverables on small to mid-size projects. 

Target Base Salary Range: $70.000-$90,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

Required Skills:

• High School diploma, and Bachelor's degree with 1+ years of experience in the Technology/Telecommunications field OR 3+ years of experience in the Technology/Telecommunications field required.

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

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Travel Requirements25-50%
Relocation ProvidedNone
Position TypeNew Grad
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.