Digital Health Technology team powers digital experiences and engagement to enhance the lives of millions of people every day through connected care. We build, deliver and manage a portfolio of data management platforms and mobile offerings in support of our core businesses. We thrive on simple and elegant architecture and agility. You’ll be immersed in a dynamic high-growth environment and empowered to excel, take informed risks, and drive ingenuity across the enterprise.
As a Technical Program Coordinator in an agile IT Infrastructure environment, you will be responsible for planning, tracking, and end-to-end delivery of programs of work. You will work with internal technical and non-technical teams, stakeholders, external groups, suppliers and other organizations, with a focus on delivery of value to customers, both external and internal. You will have a relentless focus on the customer and use data to inform decision-making. You will be focused on building durable solutions for our customers.
Who you are:
• Inquisitive and curious with a desire to understand technology and how things work.
• Extremely organized with a keen attention to detail to bring order, structure and clarity to help teams effectively deliver skilled at identifying blockers and increasing visibility of risks
• Have outstanding time management and can work effectively across multiple time zones in a matrixed organization
• Self-aware and recognize own mistakes and effectively incorporate feedback
• Thrive in building relationships with all your stakeholders
• Proactive, curious, and constantly aspiring to learn, grow, and seek opportunities with broader scope
What you will do:
• Drive tactical programs and objectives with existing alignment and scope defined
• Planning, tracking and execution of projects and programs with a focus on regular and timely delivery of value to customers
• Leverage templates, frameworks and processes to develop E2E program plans including coordination of release activities and documentation, ensuring QMS and development process governance, etc.
• Manage risks and issues and be accountable for escalating as required
• Clearly communicates facts and insights on program progress through status reports highlighting accomplishments, plans, and any risks or issues
• Build productive internal and external working relationships with product managers, engineering managers, program managers and other stakeholders
• Accept and manage changing priorities and address issues quickly and professionally
• May assist other Technical Program Managers on larger programs of work
What we are looking for:
• Bachelor’s degree in Computer Science or related discipline
• Combination of education and work experience will be considered
• 2+ years of Project Management experience working directly with multiple agile teams
• Understanding of IT infrastructure projects desired
• Experience managing projects or smaller programs in highly matrixed agile software development cultures while working with two or more teams at a time
• Interfacing both with technical teams and business users spanning multiple geographies
• Excellent interpersonal, written and verbal communication skills
• Outstanding time management and organization skills
• Adept in problem-solving, facilitating decision making and resolving conflict
• Familiarity with agile software development tools such as Jira and Confluence required
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
What We Do
ResMed provides medical equipment for treating, diagnosing, and managing sleep-disordered breathing and other respiratory disorders.
