At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.
About the Role
We are seeking an experienced Technical Payment Consultant to join our team in Switzerland. This client-facing role involves working with both existing and new clients, requiring strong technical expertise, payment systems knowledge, and excellent problem-solving skills. You will play a key role in implementing solutions, managing technical configurations, and ensuring smooth operations for our clients.
Key Responsibilities
Implement and configure FINASTRA software solutions for clients.
Manage multiple technical payment service and support requests in a timely manner.
Define and implement client application configurations to provision environments.
Lead technical investigations of reported issues and provide resolutions or detailed analysis.
Collaborate with stakeholders (clients, suppliers, engineers, application managers) in German and English.
Enforce corporate standards to minimize operational risks and report progress regularly.
Document and hand over technical implementations to the support team post go-live.
Record and resolve internal defects and product-related issues with development teams.
Required Skills & Expertise
Strong problem-solving skills and technical background.
Excellent communication and interpersonal skills.
Good knowledge of Linux and scripting.
Working knowledge of client-server architectures and web applications.
Working knowledge of databases and SQL.
Working knowledge of (S)FTP, (WebSphere) MQ integration, REST API.
Working knowledge of system and network setup and technical architectures.
Experience with payment and AML screening flows, SWIFT services, and ISO 20022 standards.
Bachelor’s degree in Economics, Finance, Computer Science, or equivalent experience.
Demonstrated experience in the financial industry (banks, insurance, or financial institutions).
What We Value
Positive, pragmatic, and client-focused approach.
Ability to work under pressure in a fast-paced environment.
Strong organizational skills and ability to manage multiple tasks.
Fluency in German and English (French or Italian is a plus).
Understanding of SaaS and on-premise environments.
What We Offer
A challenging and rewarding role in an international, dynamic environment.
Opportunity to work on innovative projects with global impact.
Hybrid work model: 2 days on-site per week, rest remote.
Competitive compensation and benefits.
A collaborative team with an entrepreneurial mindset.
Ready to join us?
If you are passionate about delivering forward-thinking solutions and have the expertise to make an impact, we look forward to your application.
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:
· Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
· Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
· Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
· Sustainability: Benefit from paid time off for volunteering and donation matching.
· DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
· Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
· Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
*Specific benefits may vary by location.
At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.
Be unique, be exceptional, and help us make a difference at Finastra!
Skills Required
- Strong problem-solving skills and technical background.
- Excellent communication and interpersonal skills.
- Good knowledge of Linux and scripting.
- Working knowledge of client-server architectures and web applications.
- Working knowledge of databases and SQL.
- Working knowledge of (S)FTP, (WebSphere) MQ integration, REST API.
- Working knowledge of system and network setup and technical architectures.
- Experience with payment and AML screening flows, SWIFT services, and ISO 20022 standards.
- Bachelor's degree in Economics, Finance, Computer Science, or equivalent experience.
- Demonstrated experience in the financial industry (banks, insurance, or financial institutions).
Finastra Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Finastra and has not been reviewed or approved by Finastra.
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Leave & Time Off Breadth — Leave is positioned as flexible/“unlimited” in many roles, which can support work-life balance when team norms allow it. Hybrid/flexible working is also framed as a core part of the overall rewards experience.
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Parental & Family Support — Parental leave is described as relatively generous in the US, with multiple references to roughly three months (or around 12 weeks) fully paid and equal leave for mothers and fathers. This is repeatedly highlighted as a meaningful component of the benefits package.
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Wellbeing & Lifestyle Benefits — Wellbeing support is emphasized through offerings like an Employee Assistance Program and TaskHuman coaching, alongside volunteering time off and employee networks. These programs broaden total rewards beyond cash compensation.
Finastra Insights
What We Do
At Finastra our purpose is to unlock the power of finance for everyone & redefine finance for good. We’re the orchestrator of open finance; building and delivering innovative, next-generation technology on our open Fusion software architecture and cloud ecosystem. We’re one of the world’s largest FinTechs, working with over 9,000 customers including 90 of the top 100 banks globally. We’re creating a pioneering open platform that’s disrupting the financial industry, changing how financial software is developed and used. We believe in collaboration for innovation, to unlock the potential of people, businesses and communities. We have an unmatched portfolio of financial software and deliver mission critical solutions for financial institutions of all sizes, on premises or in the cloud. Our open architecture and platform approach embrace a wide ecosystem of partners and co innovators. Together we're leading the way in which applications are written, deployed and consumed in the world of financial services. Our people mission is to be the most loved and inclusive fintech company in the world; a mission we take seriously. DE&I factors into everything we do and every decision we make as a business. When you join Finastra, you open up a world of possibilities. With us, you can supercharge financial institutions, big tech and fintech while also building a more inclusive finance industry. We believe our people thrive when given the opportunity to be their authentic selves and we trust our people to work how, when and where they want; this is OPENworking. Our 2+ policy provides the perfect mix of focused work at home, coupled with the meaningful connection that comes from in person collaboration, coaching and community. We're rolling out a new programme where our people take as much leave as they need; we do not count vacation days and we trust our people to work in a way that suits them, when it suits them. Come join the future of Fintech, and make your world. OPEN.
