Technical Programme Manager

We’re ASOS, the online retailer for fashion lovers all around the world.  

We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a platform used by millions.  

But how are we showing up? We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.  

Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.  

Technical Programme Manager at ASOS

At ASOS, we are focused on building customer love through inspiring experiences and relevant products, whilst operating efficiently. Our tech is the foundation for this and we are ready to leapfrog to the next generation of Tech. We have ambitious plans to push past what’s previously been considered possible and challenge the status quo. We will leverage next generation technologies and automation to empower our own productivity, while collaborating with our Product colleagues on innovative use cases to delight our customer. Our strategic programmes will be at the forefront of this revolution, and we are seeking a Technical Programme Manager, passionate about data and GenAI technologies to own and drive this.

The Details 

We are seeking an experienced and dynamic Technical Programme Manager to drive fast, impactful change across multiple Tech domains. This role requires a leader capable of managing multiple complex workstreams, motivating teams, inspiring teams, engaging diverse stakeholders, and delivering impactful outcomes in a fast-paced, fluid environment. This is a brilliant opportunity for a seasoned Programme Manager to ensure the successful execution of our most complex GenAI engagements. You have proven experience successfully launching complex digital transformations involving AI applications – on time and on budget. This is more than delivering technical solutions, this is about leading and embedding change to the way we work and the way we serve our customers.

Key Responsibilities  

• Leading the planning of a new complex programme, ensuring alignment with strategic objectives and delivery timelines.
• Collaborating with cross-functional teams and third-party partners to dive into the detail of an inflight project, applying control across project scope, timelines, budgets, risks, issues, and decisions.
• Building rapport with a new set of stakeholders, articulating the 'why' behind your initiatives, to gain their trust and buy-in. Identifying and influencing supporters and detractors. Promoting Tech progressive achievements and building sense of forward momentum.
• Confidently present to EVP level stakeholders with engaging and succinct programme updates, focusing on delivery execution in relation to value delivered. Anticipating problem areas and proposing solution options based on data.
• Cut through ambiguity in complex scenarios. Facilitating conflict resolution between key players, ensuring all parties are informed and considered but ultimately decisions are made that align with ASOS's best interests.
• Connect with the wider project management team, coach team members, lead by example, inspire and motivate others by setting standards of excellence and fostering a growth mindset.
• Spend time on deep work in the detail, ensuring the programme is on track against budget and we are efficiently using the resources available to us. Review early opportunities to validate our business case assumptions and revisiting mitigation strategies for emerging risks.

About you ​​

An experienced Programme Manager, who not only delivers tech initiatives to time, scope, and budget, but lands the business change and adoption needed to achieve impactful outcomes.  Specific attributes we are seeking: 

• Excellent Communicator: Skilled at articulating goals and vision to bring others onboard. Provides clarity, stability and influence at all levels.  Speaks with Tech and Business stakeholders with equal ease 
• Data-Driven Decision Making: Uses data and analytics to enable stakeholders to make informed decisions and use trending metrics to measure success. 
• Problem Solver: Cuts through ambiguity in complex scenarios.  Identifies and influences key players to drive delivery forward  
• Commercial Awareness: Experienced in budget management; business case forecasts and commercially savvy.  Experienced in managing vendor negotiations 
• Partner and Supplier Management: Experienced in managing commercial engagements as a partner, whilst driving timely value outcomes.  
• Curious and Engaged: Energised by finding better ways of working, proficient with data and GenAI technologies - or curious to learn more.  Familiarity with GenAI concepts: LLMs, RAG, embeddings, prompt engineering, model fine-tuning models. 
• Positive Energy: Driving business change can be challenging. You’ll need energy, a growth mindset, and a genuine enthusiasm for tackling new challenges.

BeneFITS’  

• Employee discount (hello ASOS discount!)
• Employee sample sales
• 25 days paid annual leave + an extra celebration day for a special moment
• Discretionary bonus scheme
• Private medical care scheme
• Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
• Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role