Project Manager - Product Discovery

Reposted One Month Ago
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Memphis, TN, USA
In-Office
Expert/Leader
Automotive • eCommerce • Retail • Sales
The Role
Lead end-to-end execution of search platform initiatives, coordinating Product, Engineering, Data Science, and Infrastructure to deliver scalable, AI-driven search and ranking solutions. Define KPIs, run experimentation/A-B tests, manage dependencies, and ensure architecture, performance, and operational excellence across distributed systems.
Summary Generated by Built In

We are looking for an experienced, execution-focused Project Manager who is passionate to join, participate, and contribute to the Product Discovery team — the search experience that helps customers and store team members find the right parts across approximately 8,000 AutoZone retail stores. This position will keep a small, highly technical engineering team moving: managing the sequencing of work and executing within budget and timelines, following our company policies and culture.

In addition, we expect this Project Manager to work closely with business leaders, understand short- and long-term goals, and collaborate on plans to achieve them by delivering leading-edge systems using a combination of Agile and traditional methodologies in conjunction with a highly motivated team. Because Product Discovery supports multiple markets, readiness to coordinate across multi-regional, cross-functional teams is valued.

Our ideal candidate is exceptionally organized, fluent in Jira, and disciplined with project financials. You do not need to write code, but you should be willing to learn enough about how parts search works to coordinate the team confidently and translate technical progress into clear business language. The candidate should be able to implement and maintain sound processes, standards, and governance, and to follow the best practices established within the organization. 

Responsibilities
  • Initiate, plan, execute, monitor, and deliver projects on the team’s two-week sprint cadence, from initiation through closeout
  • Lead daily/weekly stand-ups and Agile ceremonies — sprint planning, reviews, and retrospectives
  • Own backlog and board management in Jira — well-formed tickets, accurate statuses, and current sprint boards the whole team can trust
  • Coordinate the sequencing of interdependent workstreams and releases so work lands in the right order and nothing blocks downstream
  • Manage multi-track initiatives that run parallel workstreams toward clear go/no-go decision points
  • Develop, manage, and control deadlines, budgets, and scope
  • Own the recurring financial rhythm: monthly forecasts, weekly financial summaries, and vendor/staff-augmentation cost tracking against plan
  • Apply change, risk, and resource-management techniques as needed
  • Manage and communicate Risks, Assumptions, Issues, and Dependencies (RAID) in a timely manner during project execution
  • Manage cross-team dependencies, including the upstream data and catalog teams whose work feeds Product Discovery
  • Maintain an open-questions / decisions register and drive each item to a documented closure
  • Manage stakeholders’ communications, translating technical status into clear business updates for merchandising, digital, and leadership
  • Manage the main project documentation such as initiation documents, closeout documents, monthly financial forecasts, weekly financial summaries, and weekly status reports
  • Work within AutoZone PMO-defined policies/procedures and execute them during each phase of the project
  • Capture KPIs and delivery metrics (velocity, burndown, cycle time) and effectively communicate them to stakeholders
  • Coordinate vendor relationships with staff augmentation, implementation partners, and SaaS solution providers as needed
  • Ability to work unsupervised, with little management oversight
  • Will report to the IT Manager, Product Discovery 
  •  

Qualifications
  • Bachelor’s degree in management, information systems, computer science, or a relevant field
  • Experience in the retail industry preferable; familiarity with one or more of merchandising, supply chain, or digital is a plus
  • 5+ years of project management experience delivering technology projects with cross-functional teams
  • Demonstrated fluency in Jira — boards, backlogs, sprint reports, and dashboards — used day to day, not just in theory
  • Strong budget and financial-management skills: forecasting, variance tracking, and vendor cost management (essential to this role)
  • Exceptional organizational and documentation discipline — you keep the plan, the numbers, and the status straight
  • Hands-on experience running Agile ceremonies; Scrum or SAFe familiarity strongly preferred
  • Experience with budget, scope, and schedule management
  • Excellent organizational, communication, and problem-solving skills
  • Demonstrated experience facilitating meetings at multiple levels of an organization, with an understanding of facilitation techniques
  • Comfort learning a technical domain well enough to coordinate confidently — no coding required
  • Excellent knowledge of MS Office and working knowledge of project-management software (Jira required; MS Project, etc.)
  • Readiness to work with cross-functional and, where needed, multi-regional teams
  • Good business and financial-management skills 

About Us
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):
  • Competitive pay
  • Unrivaled company culture
  • Medical, dental and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match and Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth
Additional Benefits for Full-Time AutoZoners:
  • Paid time off
  • Life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application:
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. ​

Skills Required

  • Bachelor's degree in Computer Science, Engineering, Information Systems, or related field
  • 10-15 years total technology experience with at least 5-7 years in Technical Program Management or leading large-scale cross-functional initiatives
  • Proven experience delivering programs for distributed systems
  • Strong understanding of search systems (indexing, query processing, ranking)
  • Experience with Elasticsearch, Apache Solr, or similar platforms
  • Experience with microservices, APIs, and cloud-native architectures (AWS, Azure, or GCP)
  • Experience working with Data Science/ML teams, including experimentation (A/B testing) and model lifecycle
  • Strong experience in Agile methodologies (Scrum, Kanban, SAFe) and program governance
  • Excellent communication, stakeholder management, problem-solving, and analytical skills
  • Experience managing program financials, resource planning, and vendor/partner relationships
  • Exposure to AI/ML-driven search, semantic search, vector databases, embeddings, and LLM-based retrieval/ranking
  • Master's degree

AutoZone Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AutoZone and has not been reviewed or approved by AutoZone.

  • Retirement Support — A 401(k) savings plan is offered, with employer matching contributions made per pay period noted in company materials. This creates a structured long‑term savings path for eligible employees.
  • Equity Value & Accessibility — An employee stock purchase plan enables buying company stock at a discounted price. This provides an additional wealth‑building avenue beyond base wages.
  • Healthcare Strength — Core medical, dental, vision, prescription, life, disability, and EAP coverage are available as part of standard packages. These offerings establish a comprehensive baseline of health and protection benefits for eligible employees.

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The Company
HQ: Memphis, Tennessee
47,192 Employees

What We Do

AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 7,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business. Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers. From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive can take you!

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