Technical Program Manager

Posted Yesterday
Be an Early Applicant
New York, NY, USA
Hybrid
145K-269K Annually
Senior level
Fintech • Financial Services
Ramp helps thousands of businesses control spend, save time, automate busywork—and save an average of 3.5%.
The Role
The Technical Program Manager will lead complex engineering programs, ensure effective communication between teams, and improve incident response processes while utilizing AI technologies.
Summary Generated by Built In
About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

We're looking for a Technical Program Manager who can operate at the intersection of engineering, product, and business — someone deeply technical, trusted instinctively by engineers, and sharp enough to drive clarity and momentum across complex, cross-functional programs. This is a high-agency role with real executive visibility and direct impact on how Ramp's engineering organization scales.

We're looking for someone who is energized by complexity, deeply curious about what AI can unlock for engineering teams, and eager to apply it hands-on in their work. You should be someone who experiments with AI tools regularly, thinks about how they change the way software gets built, and brings that perspective into how you run programs.

What You’ll Do

  • Lead large-scale technical programs across engineering and adjacent teams—from CI/CD and infrastructure scaling to incident response, and driving other strategic projects across the engineering organization

  • Own Ramp's engineering incident response program, improving processes, running retrospectives, and keeping the bar high on how the org learns from incidents

  • Be the connective tissue between platform and product engineering teams, ensuring context flows both ways and nothing falls through the cracks and high-quality execution of projects in an effective manner

  • Own programs end-to-end: from scoping and kickoff through delivery, observability, and retrospective

  • Partner with engineering leaders to define technical roadmaps, understand how multiple projects overlap and complement each other, and ensure the programs fit within the goals of the organization

  • Collaborate with lead engineers, engineering managers and other groups to help communicate business and engineering strategies to the wider organization

  • Help shape how the TPM function operates at Ramp: set standards, define playbooks, and raise the bar for how technical programs are run

What You Need

  • 5+ years of TPM experience, ideally in a high-growth startup environment

  • Genuine AI fluency: you are actively building with and thinking about AI tools (Cursor, Claude Code, etc.) and using them in day-to-day work, not just aware of them

  • Ability to operate as both executor and leader. You're the person who does the work and raises the bar for how it gets done

  • Proven ability to earn trust quickly and become the person teams want to confide in — this is a relationship-driven role as much as an execution one

  • BA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Information Systems, Analytics, or related)

  • Proven ability to lead small, cross-functional teams toward ambitious goals with urgency and agency.

Nice to Haves

  • Experience building programs at high-rigor, fast-moving companies

  • Background as a software engineer or technical founder

  • Familiarity with how LLM-based systems are built and deployed — enough to have a meaningful technical conversation with the engineers building them

Benefits available to all full-time Ramp employees (Global)

• Flexible PTO

• Unlimited AI token usage

• Centralized home-office equipment ordering

• Health and wellness stipend

• Budget for intra-office travel

• Weekly coffee stipend

United States

• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

• One Medical annual membership

• 401(k), including employer match on contributions made while employed by Ramp

• Fertility HRA (up to $10,000 per year)

• Parental leave: up to 16 weeks (80 days) at 100% pay

• Pet insurance

• In-office perks: lunch, snacks, drinks, and more

• Relocation support to NYC or SF (as needed)

Canada

• Group medical, dental, and vision coverage through Sun Life

• Life, AD&D, and disability coverage

• Fertility drug coverage (up to $4,000 lifetime)

• Group Retirement Plan with employer match (RRSP + DPSP)

• Parental leave: up to 16 weeks (80 days) at 100% pay, with additional time available at reduced pay

• Employee Assistance Program and virtual care through Lumino Health

United Kingdom

• Private medical insurance through Freedom Elite

• Virtual GP and at-home care via eMed x Livi

• Workplace pension through Penfold, with salary sacrifice option

• Parental leave: up to 16 weeks (80 days) at 100% pay, with additional time available at reduced pay

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.

Ramp Applicant Privacy Notice

Skills Required

  • 5+ years of TPM experience, ideally in a high-growth startup environment
  • Genuine AI fluency
  • BA/BS in a technical or analytical field

Ramp Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ramp and has not been reviewed or approved by Ramp.

  • Fair & Transparent Compensation Fair & Transparent Compensation: Pay is positioned as competitive or top-of-market in core technical roles, with strong base pay and total compensation ranges cited for engineers and product roles. Compensation is also framed as including meaningful equity alongside salary, making offers feel compelling versus many startup benchmarks.
  • Healthcare Strength Healthcare Strength: Healthcare coverage is described as comprehensive, often including medical, dental, and vision, with additional primary-care access via a One Medical membership. The package is portrayed as above-average on employer coverage for employees, increasing perceived value of the benefits bundle.
  • Retirement Support Retirement Support: A 401(k) with an employer match is consistently included as a core benefit. Immediate or meaningful matching is presented as a concrete financial benefit that goes beyond a basic plan offering.

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The Company
HQ: New York, NY
450 Employees
Year Founded: 2019

What We Do

Ramp is building the next generation of finance tools—from corporate cards and expense management, to bill payments and accounting integrations—designed to save businesses time and money with every click. More than 10,000 customers cut their expenses by 3.5% per year and closing their books 8x faster by switching to the Ramp platform. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment software in America and enables billions of dollars of purchases each year. Ramp continues to grow at an increasingly large scale, more than doubling its revenue run rate in the first half of 2022. Valued at $8.1 billion, Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp was named Fast Company’s most innovative finance company in 2022.

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