Technical Program Manager

American healthcare is broken. Patients sit on hold, get lost in communication loops, and struggle to reach the right care. Everyone has felt it, and no one should have to.

Assort Health is the fastest-growing AI agents company in healthcare, and we are making access to care effortless, fast, and human.

Our omnichannel agents handle calls, texts, and chats from end to end, integrating with EHR and PMS systems and the real-world preferences of every provider so patients reach the care they need without the wait.

Since launching in 2023, Assort has handled over 150M patient interactions across roughly 8,000 providers and cut average hold times from 11 minutes to 1. We resolve more than 98% of calls, schedule with 99% accuracy, and hold a 4.5 out of 5 rating across over 52K patient reviews. For the practices we serve that means real ROI, around $3.3M in added revenue per 100 physicians.

Our advantage compounds. We have built the largest specialty healthcare voice dataset in the world, spanning 62K care protocols and 1.6M decision pathways, and it makes every agent we ship sharper than the one before. And we are growing fast. In 2025 we were a team of 15. Today we are a 150-person company with a 40-plus person engineering team, and we are on track to double again this year.

Revenue is up 15x in the last 15 months. We have raised over $100M at a $700M valuation, backed by Lightspeed and First Round, and we were named to the 2026 Enterprise Tech 30, the only healthcare AI company on the list, and the Forbes Cloud 100 alongside OpenAI, Anthropic, Stripe, and Ramp.

Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.

We’re looking for a Technical Program Manager to help bring structure, clarity, and coordination to how engineering work gets delivered. In this role, you’ll partner closely with engineering, product and operations to organize AI agent deployments, improve internal processes, and ensure teams are aligned as we scale. You’ll play a key role in turning ad hoc workflows into repeatable systems while helping the engineering organization operate more efficiently. This is a great opportunity for someone early in their career who enjoys solving operational problems, working cross-functionally, and building processes that help technical teams move faster.

• Coordinate implementation projects across engineering teams and key stakeholders

• Create clear processes for planning, tracking, and executing implementation work

• Partner with operations to ensure smooth delivery of agent implementation initiatives

• Track progress across workstreams and help keep teams aligned on priorities

• Improve visibility and organization across engineering initiatives

• Support internal engineering operations such as recurring meetings, handoffs, and planning processes

• Help identify operational gaps and build systems that improve how teams collaborate and deliver work

• 2+ years of experience in technical program management, consulting, product operations, or a similar operational role

• Strong communication and organizational skills

• Experience coordinating projects or initiatives across multiple teams

• Ability to bring structure to ambiguous or fast-moving environments

• Experience improving processes or building operational systems

• Technical fluency and comfort working closely with engineering teams

• Background in computer science, engineering, or a technical field

• Experience as a Technical Program Manager or Technical Project Manager

• Exposure to startup or fast-growing product environments

• Familiarity with healthcare or agent-based technology environments

• Experience using project management tools such as Linear or similar systems

• 💸 Competitive Compensation – Including salary and employee stock options so you share in our success.

• 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.

• 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.

• 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.

• 🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.

• 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.

• 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.

• 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.

• 👵 401(k) – Build your retirement savings.

Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!
Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.