Technical Program Manager

Posted 24 Days Ago
Be an Early Applicant
Ashburn, VA, USA
In-Office
Senior level
Other • Professional Services
Building the Digital Infrastructure of Tomorrow | Veteran Development & Recruiting
The Role
Lead end-to-end delivery of complex, cross-functional technical programs for data center construction. Define program plans, manage system integration and risks, drive governance and decision-making, align stakeholders, track KPIs, and coach junior staff to ensure operational readiness and reliable delivery.
Summary Generated by Built In
About Overwatch Construction
Overwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the national veterans business development council (NVBDC), offering construction professional services, talent acquisition, and general contractor for the mission-critical infrastructure industry.
Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground. At Overwatch, it's more than a job. It's purpose.

Key Responsibilities
Essential Job Functions Program Leadership & Execution 
  • Independently own end-to-end delivery of complex, cross-functional technical programs with defined scope, timeline, and measurable operational impact.
  • Develop integrated program plans that account for technical dependencies, system sequencing, integration milestones, and operational readiness checkpoints.
  • Define critical path, interdependencies, and gating requirements across multiple workstreams.
  • Drive accountability across stakeholders and functions to ensure commitments are met.

Systems & Integration Risk Management
  • Identify and document key system and process dependencies that impact sequencing, integration timing, and operational readiness.
  • Assess cross-functional constraints and surface integration, reliability, or timing risks that could affect successful delivery.
  • Proactively identify potential operational impacts or failure risks and drive mitigation planning with appropriate stakeholders.
  • Partner with engineering and operational leaders to understand feasibility, clarify handoffs, and align sequencing decisions.
  • Ensure operational readiness criteria, validation steps, and go-live checkpoints are clearly defined and tracked prior to deployment.

Governance, Autonomy & Decision-Making
  • Operate with limited supervision, independently managing large programs or processes.
  • Maintain comprehensive RAID logs with quantified impact and mitigation plans.
  • Facilitate structured decision-making sessions and document tradeoffs.
  • Escalate risks with clear articulation of operational, financial, and reliability implications.
  • Provide structured executive updates translating technical complexity into business outcomes.

Cross-Functional Collaboration & Influence
  • Collaborate extensively across Mission Critical Operations, Design Integration, Solutions Engineering, and Customer Experience.
  • Lead cross-functional working sessions to align on scope boundaries, integration timing, and handoffs.
  • Influence stakeholders within scope through structured analysis and fact-based recommendations.
  • Coach Program Analysts and junior team members on delivery discipline and program rigor.

Performance & Continuous Improvement
  • Track program performance against defined KPIs and operational impact metrics.
  • Identify opportunities to reduce execution variability and improve predictability.
  • Contribute to refinement of TPM standards, templates, and delivery practices.

Additional Duties
  • Handle additional duties as assigned by management.

Education
  • Bachelor’s degree in Operations, Engineering, Business, Information Systems, or related technical discipline and/or equivalent experience required.
  • Advanced degree (MBA, MS in Engineering, or similar) or equivalent experience preferred.

Qualifications
  • 6–10 years of experience leading complex operational or technical programs.
  • Demonstrated experience independently managing large cross-functional initiatives with limited supervision.
  • Experience driving system integration, infrastructure, automation, or enterprise tooling initiatives.
  • Proven track record of identifying and mitigating integration, sequencing, and operational risks.
  • Experience working in infrastructure-driven, mission critical, industrial, or highly technical operational environments preferred.
  • Experience partnering with engineering, operations, and cross-functional stakeholders to deliver measurable business impact.

Required Skills
  • Strong systems thinking with ability to map interdependencies across infrastructure, data, automation, and operational workflows.
  • Ability to decompose complex initiatives into sequenced technical milestones and critical path plans.
  • Risk assessment and mitigation planning expertise, including anticipation of failure modes and scalability constraints.
  • Technical fluency sufficient to engage engineering stakeholders and challenge assumptions constructively.
  • Executive-level communication skills with ability to translate technical complexity into clear business impact.
  • Strong stakeholder management and cross-functional influence capability.
  • High ownership mindset with ability to operate independently and drive accountability.

Travel
  • Travel required is expected to be up to 20%, but may increase over time as business evolves.

Driver’s License Requirement:
For roles that require on-site presence or travel between work locations as an essential function of the position, candidates must possess and maintain a valid driver’s license appropriate for the role and be eligible to operate a motor vehicle in accordance with applicable laws.

Communication Skills:
Demonstrated ability to communicate effectively in a professional work environment, including preparing written reports and documentation, conveying information clearly to team members, clients, and stakeholders, and responding appropriately to verbal and written communications related to job duties.

Physical Requirements and Work Environment
This position operates primarily in an active data center construction environment, encompassing both indoor and outdoor work settings. The role requires the physical ability to perform essential job functions safely and effectively in a dynamic environment that includes ongoing construction activity and evolving site conditions.

The work environment includes areas and temporary structures owned, leased, or controlled by third parties over which Overwatch may have limited or no control. Because the project remains under construction, certain areas of the site — including access routes, staging zones, and temporary structures — may not yet be fully ADA-compliant until construction is complete or those third-party areas are finalized.

Physical Requirements:
  • Must be able to walk, stand, stoop, twist, bend, and climb stairs or ladders for extended periods while navigating uneven, unpaved, or obstructed terrain.
  • Must be able to lift, carry, push, or pull up to 50 pounds on an occasional basis.
  • Must be able to drive between job sites and access all areas of an active construction zone, including raised platforms, scaffolding, and confined spaces.
  • Must be able to tolerate exposure to outdoor weather conditions, dust, and construction-related noise, vibrations, and odors.
  • Must be able to communicate effectively with contractors, engineers, and site personnel, and maintain situational awareness in high-activity environments.
  • Personal protective equipment (PPE), including hard hats, safety vests, hearing protection, and steel-toe boots, is required.
  • Must have sufficient visual acuity to read drawings, specifications, and safety signage, and to observe site activity.

Work Environment:
Work is performed primarily in and around active construction areas, which may include unfinished buildings, temporary field offices, staging areas, and partially completed infrastructure. These locations may contain uneven surfaces, limited accessibility, and other conditions typical of construction projects prior to final completion. Overwatch does not control and cannot modify accessibility conditions within areas, facilities, or temporary structures owned or managed by third parties.

Reasonable Accommodation:
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position, provided such accommodations do not create safety hazards, impede essential mobility within active work zones, or require modification of facilities not owned or controlled by Overwatch.

Know someone who’d be a great fit?
If you're a current Overwatch employee and want to refer top talent to help us grow, submit your referral HERE. Let’s build the future together!

Benefits:
We offer a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, 401(k) plan, and paid time off. There will be a daily per diem (7 days a week) to help with food and lodging.
OVERWATCH is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. OVERWATCH considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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The Company
HQ: Austin, TX
281 Employees
Year Founded: 2019

What We Do

The fifth industrial revolution is here, and it runs on data centers and the skilled labor who build and sustain them. Behind every AI breakthrough, cloud platform, and digital connection is a data center, and behind every data center are the people who build, commission, and operate them. By bringing blue-collar jobs back to the front lines of innovation, Overwatch(SDVOSB) is proving that the future of technology depends on human expertise as much as it does on machines. Your mission-critical journey starts and scales with us. We deliver end-to-end solutions for the data center lifecycle, design, build, staffing, and sustainment, powered by a workforce you can trust.

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