The Role
The Technical Program Manager leads IT hardware integration programs, coordinating between teams and managing client relationships to ensure project success.
Summary Generated by Built In
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
The Technical Program Manager (TPM) leads cross-functional programs focused on IT hardware integration and delivery for enterprise clients.
As part of our Foundry integration team, you’ll manage programs that combine server, storage, networking, and infrastructure technologies into cohesive, customer-ready solutions. You’ll coordinate technical efforts across engineering, supply chain, warehouse, and production teams — ensuring solutions are delivered on time, within scope, and at the highest quality.
This role requires technical acumen, solid organizational skills, and the ability to thrive in a fast-paced, customer-focused environment.
Key Responsibilities
- Program Management: Plan, coordinate, and execute hardware integration projects from concept through deployment, ensuring on-time, on-budget delivery.
- Technical Coordination: Work closely with systems engineers, solution architects, and field teams to ensure alignment on requirements, integration specifications, and testing procedures.
- Customer Interface: Act as a key liaison between technical teams and clients, managing expectations, communicating progress, and addressing risks or issues proactively.
- Cross-Functional Collaboration: Drive coordination among engineering, logistics, procurement, quality assurance, and operations teams throughout the program lifecycle.
- Vendor Engagement: Partner with OEMs, component suppliers, and service partners to track deliverables, validate configurations, and support issue resolution.
- Process & Quality Management: Maintain documentation, track program metrics, and ensure compliance with integration standards and quality controls.
- Continuous Improvement: Contribute to process enhancements and best practices in program management and hardware delivery execution.
Qualifications Required
- 5–8+ years of experience managing technical programs or projects within IT hardware, infrastructure, or system integration environments.
- Demonstrated success coordinating complex programs that involve multiple hardware and infrastructure components (servers, storage, networking, etc.).
- Strong understanding of hardware integration processes, validation testing, and release management.
- Excellent communication, organization, and stakeholder management skills.
- Experience with AHEAD project management tools (e.g., Jira, Smartsheet, Salesforce).
Qualifications Preferred
- PMP or Agile certification.
- Experience in data center, cloud, or hybrid infrastructure deployments.
- Familiarity with hardware lifecycle management (NPI, configuration control, change management).
- Ability to manage multiple concurrent projects in a dynamic, client-driven environment.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
Top Skills
Infrastructure
It Hardware
JIRA
Salesforce
Smartsheet
Systems Integration
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The Company
What We Do
AHEAD builds platforms for digital business. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help enterprises deliver on the promise of digital transformation.
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