Technical Program Manager

Posted 3 Days Ago
Easy Apply
Austin, TX
Hybrid
119K-149K Annually
Mid level
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Udemy is a learning company that empowers organizations and individuals with flexible and effective skill development.
The Role
The Technical Program Manager leads cross-functional technical programs, ensuring successful planning and execution, managing scope, risks, and communication throughout the project lifecycle.
Summary Generated by Built In
Join Udemy. Help define the future of learning.

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.

Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.

Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. 

Learn more about us on our company page.

Where we work

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.

About your skills 

  • You bring strong program management fundamentals and thrive at driving clarity, alignment, and execution across cross-functional teams.
  • You’re technically fluent and comfortable working with Product, Engineering, and Design to turn strategy into executable plans.
  • You use data and metrics to track progress, inform decision-making, and continuously improve outcomes.
  • You’re collaborative and proactive, with strong communication skills that adapt to both technical and non-technical audiences.

About this role

As a Technical Program Manager, you’ll help drive the successful planning and execution of high-impact, cross-functional initiatives across our product portfolios. You’ll work closely with Product, Engineering, and Design teams to align priorities, clarify requirements, and ensure scalable, efficient delivery. This role is designed for someone who thrives on bringing order to complexity – enabling teams to focus on what they do best while improving processes and removing roadblocks along the way.

What you’ll be doing

  • Leading cross-functional technical programs from initiation through delivery – owning scope, timelines, risks, and communication.
  • Partnering with product and engineering leads to align on roadmaps, capacity, and delivery priorities.
  • Supporting technical discovery and scoping by helping clarify requirements, constraints, and trade-offs early in the development lifecycle.
  • Promoting operational excellence by maintaining and iterating on workflows, tools, and metrics (e.g., Jira dashboards, sprint reporting).
  • Identifying and managing interdependencies across workstreams, proactively unblocking teams to keep programs on track.
  • Communicating program status and decisions to stakeholders at all levels with clarity and confidence.
  • Facilitating retrospectives and post-launch reviews, turning lessons learned into process improvements.
  • Collaborating with other TPMs on cross-cutting initiatives while independently managing assigned programs.
  • Supporting teams through change management as tools, processes, and structures evolve.

What you’ll have 

  • 4+ years of experience as a Technical Program Manager (or equivalent) in a fast-paced, software-focused organization.
  • A track record of delivering successful cross-functional programs with clear outcomes.
  • Experience working closely with product and engineering teams, with exposure to design or creative workflows.
  • Experience collaborating with business teams such as GTM and Customer Success to drive alignment and execution.
  • Proficiency with program management tools such as Jira and Confluence, including configuration for workflows and reporting.
  • Excellent communication, organizational, and problem-solving skills—you bring structure to complex, ambiguous situations.
  • A collaborative, proactive mindset with the ability to roll up your sleeves and help remove blockers.
  • Comfort using data and metrics to monitor progress and inform decision-making.
  • Ability to manage multiple initiatives in a dynamic, evolving environment.

At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity.

Hiring Compensation Range
$119,000$149,000 USD
Why work here?

You’ll grow here.
Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.

AI is real here.
We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.

You’ll own your work.
We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.

You’ll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.

You’ll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?

Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together. 

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. 

Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.
 
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! 

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Top Skills

Confluence
JIRA

What the Team is Saying

Nicole
Cyndia
Ned
Yukie
Stephen
Han
Wynne
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The Company
HQ: San Francisco, CA
1,500 Employees
Year Founded: 2010

What We Do

At Udemy, we’re on a mission to transform lives through learning. By combining on-demand, multi-language content with real-time innovation, Udemy delivers personalized experiences that empower over 17,000 organizations to scale workforce development and help 81 million individuals build the technical, business, and soft skills most relevant to their careers. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.

Why Work With Us

As a learning company, we have a rich culture of curiosity. We offer employees free access to every course on the platform, as well as a $1,500 yearly stipend that can be used for educational opportunities, conferences, books, and more. We also host guest speakers and have a comprehensive and internal training curriculum. Become a lifelong learner!

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Udemy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We offer hybrid work schedules and hybrid working so our people can make work fit their unique needs.

Typical time on-site: 2 days a week
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