Technical Program Manager

Reposted 10 Days Ago
Bengaluru, Karnataka
Hybrid
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
Helping Build a Better Internet
The Role
Lead and manage technical programs, align stakeholders, track project KPIs, and communicate effectively across cross-functional teams.
Summary Generated by Built In
Available Locations: Bengaluru
About The Role
Cloudflare is seeking a highly skilled and self-motivated Technical Program Manager to lead and manage various company-wide initiatives and projects spanning multiple quarters and teams within Infrastructure Engineering. Your main responsibility will be to work cross functionally across product, engineering, security, technical operations, and more to build and execute on the overall strategy.
You will play an active part in collecting requirements, setting up deliverables, reporting progress, managing stakeholder expectations, and working with various functions to deliver success. You will partner with various product and engineering counterparts to determine available options, manage stakeholder expectations, and execute against the roadmap.
This job involves managing multiple stakeholders and accommodating teams dispersed across multiple time zones.
The ideal candidate is process driven but remains flexible and iterative, someone who loves to tackle new challenges, really enjoys bringing people together as a team, and driving them towards success.
What You'll Do
  • Possess a working knowledge of data center infrastructure components like servers, storage, networking, connectivities, and their interdependencies to identify technical risks and potential roadblocks for InfOps programs.
  • Work with stakeholders to align on inputs for Network and Compute Hardware validation cycles, which includes alignment of deliverables.
  • Develop reports and dashboards for tracking of all InfOps delivery KPIs
  • Ability to communicate effectively to all members of teams, programs and senior leadership. Ability to collaborateand work effectively with cross-functional teams.
  • Provide clear documentation for infrastructure deliverables (including status reports), processes, and project plans, and provide regular status updates to stakeholders and executives

Examples of desirable skills, knowledge and experience.
  • BS+ in Computer Science, Information Technology, Information Security or related field or equivalent experience
  • 5+ years experience in technical program management and a desire for continuous improvement
  • Proven track record on creating realistic project plans, managing dependencies, and overseeing execution to meet commitments and deliver with predictability
  • Excellent oral and written communication, proven track record of effective communication at various levels including executive level
  • Experience working with multiple time zones and multiple cross functional teams
  • Strong competency with Excel/Google Sheet, Smartsheet, Confluence, JIRA, and various development methodologies (Agile, Waterfall, Kaizen, Scrum, etc)
  • Servant leader who has successfully gained authority with peers by demonstrating empathy, providing support and motivating others
  • Comfortable managing tight deadlines, changing priorities, and ambiguity

Top Skills

Confluence
Excel
Google Sheets
JIRA
Smartsheet
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The Company
HQ: San Francisco, CA
4,400 Employees
Year Founded: 2010

What We Do

Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business.

Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.

Why Work With Us

Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.

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Cloudflare Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'

Typical time on-site: Flexible
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