Technical Program Manager

Posted Yesterday
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American Fork, UT, USA
Hybrid
115K-155K Annually
Senior level
Software
The Role
Own Dentrix release and rollout management, coordinating Engineering, Product, Support, Marketing, Sales, Security, DevOps, and Legal. Maintain and improve GitLab CI/CD pipelines, write Python automation scripts and tests, create AI-assisted release notes, manage risks and dependencies, communicate readiness, and promote release best practices. The role is remote within the United States, includes up to 10% travel, and does not offer employment-based visa sponsorship.
Summary Generated by Built In
Shape what’s next in dental technology.
Join Henry Schein One!

Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices. 
We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated. 
We are seeking a Staff Technical Program Manager to own the release and rollout of Dentrix, one of our flagship products. In this role, you will partner with Dentrix Engineering, Product, Support, Marketing, Sales, and Legal to ensure every stakeholder is informed and prepared for the changes in each version. You will also maintain and improve the CI/CD pipeline that builds, tests, and delivers every Dentrix release.
You will manage the coordination and communication behind each release, ensure the pipeline performs reliably, and apply AI to automate manual work such as release notes. This is a high-visibility position with direct accountability for the success of the Dentrix product.
This position is remote within the United States, with a preference for candidates near our Utah office, and includes up to 10% travel as needed.
This position is not eligible for employment-based visa sponsorship. To be considered, candidates must be authorized to work in the United States for Henry Schein One without the need for current or future employer sponsorship.
What You Will Do

Release & Rollout Management
  • Own the rollout of Dentrix releases, keeping internal stakeholders informed of what's changing in each version
  • Coordinate with Dentrix Engineering and Product to confirm each release is ready to ship with no surprises for customers
  • Write and distribute AI-assisted release notes drawn from user stories, features, and epics
  • Support a fast release cadence as we move to AI-DLC
CI/CD & Automation
  • Maintain and improve the GitLab CI/CD pipeline so builds, releases, and upgrades are correct and ready to deploy, monitoring automated release processes and stepping in when issues arise
  • Write Python scripts for new tests and pipeline changes, using AI tools such as Claude or Cursor to speed up the work
Planning, Communication & Collaboration
  • Develop rollout plans that cover scope, dependencies, milestones, and communication, and manage risks with contingency plans to keep releases on track
  • Partner with cross-functional teams, including Product, Security, and DevOps/SRE to align technical execution with the overall Dentrix product strategy and release goals
  • Share regular status updates with stakeholders and address questions and concerns quickly
  • Use data to advise leaders on release readiness and process improvements, and promote program management and release best practices across teams
Preferred Technologies and Platforms:
  • DevOps & CI/CD: GitLab
  • Automation & Scripting: Python
  • AI Tools: Claude or Cursor
  • Methodologies: Agile Scrum
What We Are Looking For
  • 8+ years of relevant project and program management experience
  • 2 – 3 years of Python scripting experience
  • Experience with release management and communications for an enterprise level or flagship product
  • Experience with AI-assisted ("vibe") coding and willingness to use AI tools such as Claude or Cursor in your daily work
  • Excellent understanding of the software development lifecycle (SDLC), including Agile and Scrum
  • Excellent communicator who can explain your work clearly to technical and non-technical audiences
  • Sense of ownership and follow-through, with a detail-oriented and analytical approach
  • Strategic thinking and a constructive approach to handling conflict
What Will Set You Apart
  • Experience with AI-driven development lifecycles and automated release processes
  • Experience in B2B SaaS or a similar software environment with comparable engineering practices

The posted range for this position is $115,000 - $155,000, which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range.
What You’ll Gain as a #TeamSchein Member
A robust benefits package including health coverage, retirement savings with company match, paid time off, parental leave, wellbeing resources, education support, and MORE!
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is not currently hiring individuals residing in Delaware, Hawaii, North Dakota, Rhode Island, Vermont, Puerto Rico, and other US territories.

Skills Required

  • 8+ years of relevant project and program management experience
  • 2–3 years of Python scripting experience
  • Experience with release management and communications for an enterprise-level or flagship product
  • Experience with AI-assisted coding and willingness to use AI tools such as Claude or Cursor
  • Excellent understanding of the software development lifecycle, including Agile and Scrum
  • Excellent communication skills with technical and non-technical audiences
  • Ownership, follow-through, attention to detail, and analytical approach
  • Strategic thinking and constructive conflict management
  • Experience with AI-driven development lifecycles and automated release processes
  • Experience in B2B SaaS or a comparable software environment
  • Experience with GitLab for DevOps and CI/CD
  • Experience using Python for automation and scripting
  • Experience using Claude or Cursor

Henry Schein One Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Henry Schein One and has not been reviewed or approved by Henry Schein One.

  • Leave & Time Off Breadth — Unlimited PTO and paid holidays indicate broad time‑off flexibility that supports work‑life balance. Volunteering days and a birthday day off in some regions extend the time‑off options.
  • Healthcare Strength — Medical, dental, vision, mental‑health support, and HSA/FSA options reflect comprehensive coverage. Eye care vouchers and other add‑ons further extend the offering in some regions.
  • Retirement Support — A company retirement plan with employer match is positioned as a standout element of the package. This strengthens long‑term financial support within total rewards.

Henry Schein One Insights

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The Company
HQ: American Fork, UT
2,000 Employees
Year Founded: 2018

What We Do

Henry Schein One is the world’s largest dental practice management software company. Founded in 2018, Henry Schein One launched a new era of integrated dental technology by merging the market-leading practice management, patient communication and marketing systems of Henry Schein and Internet Brands into one company. Our goal: To simplify each aspect of dental practice management by delivering software that connects with each other, shares data and automates more tasks – helping each member of the dental team work smarter and more efficiently. Headquartered in American Fork, Utah, Henry Schein One combines market-leading brands, such as Dentrix®, Dentrix Ascend®, Lighthouse360®, and TechCentral™, as well as Henry Schein's international dental practice management systems, including Software of Excellence®, Logiciel Julie, InfoMed®, Exan®, and Labnet™, with the dental businesses of Internet Brands, including web-based solutions such as Demandforce®, Sesame Communications®, Officite®, and DentalPlans.com® and more. Henry Schein One integrated 13 companies, 40+ software brands and employs approximately 1,500 people. Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices.  We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated. 

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