Technical Program Manager

Posted 4 Days Ago
Be an Early Applicant
Wilmington, MA, USA
Hybrid
144K-211K Annually
Expert/Leader
Artificial Intelligence • Machine Learning • Robotics • Automation
Reinvent the Warehouse & Reimagine the Supply Chain®
The Role
Leads complex software and technical programs across engineering, product, robotics, and automation teams. Responsibilities include building program plans, managing risks and dependencies, tracking execution, facilitating technical and executive communication, reporting program health metrics, driving accountability, and improving delivery processes. The role requires coordinating distributed-system development in a fast-paced environment and may involve up to 20% travel.
Summary Generated by Built In

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

As a Senior Level Software Technical Program Manager, you will partner closely with engineering leadership, technical leads, and product teams to ensure complex software programs are delivered on time and with high quality. You'll play a key role in driving execution, managing risk, and creating alignment across multiple teams working on sophisticated software, robotics, and automation systems -- ideally with deep experience leading programs for highly complex, distributed system development.


What we do

The team is responsible for delivering complex automation and software solutions that sit at the intersection of robotics, intelligent systems, and large-scale operational execution. Comprised of talented software engineers, roboticists, and systems engineers, the organization develops technologies that optimize how inventory moves through highly automated environments.

As the team continues to scale, we are looking for a Software Technical Program Manager who can drive alignment, execution, and operational excellence across multiple engineering disciplines while helping deliver innovative solutions that have a direct impact on customers and business performance.


What you'll do

  • Partner with engineering managers, technical leads, and product managers to build and maintain a predictable program plan, and drive execution across complex software programs.
  • Identify technical and program risks early, helping teams navigate challenges before they impact delivery.
  • Ensure work is effectively prioritized, tracked, and executed through disciplined program management practices.
  • Drive accountability by ensuring tasks, actions, dependencies, and ownership are clearly defined.
  • Facilitate cross-functional meetings and communicate program status, risks, and milestones to both engineering teams and executive leadership.
  • Leverage data and reporting tools to provide visibility into program health and execution metrics, ensuring plans and decisions are grounded in data rather than anecdote.
  • Foster a culture of transparency, collaboration, and rapid decision-making across technical and business teams.
  • Support the successful delivery of innovative solutions in a fast-paced, highly technical software environment.
  • Continuously look for opportunities to improve processes, accelerate execution, and enhance cross-functional coordination.


What you'll need

  • Bachelor's degree in Engineering, Computer Science, or a related technical field.
  • Minimum of 10 years of professional experience with at least 3+ years leading complex software/technical programs or projects.
  • Proven track record leading technical programs within software engineering organizations building highly complex, distributed, or large-scale systems (robotics, automation, infrastructure, or similarly technical products a plus).
  • Strong program management skills with the ability to coordinate priorities across multiple stakeholders and teams.
  • Experience using Jira to organize work, manage execution, and drive accountability.
  • Demonstrated experience using agentic/AI tooling to streamline program execution, reporting, or decision-making.
  • Proven experience facilitating meetings, driving alignment, and leading discussions among highly technical stakeholders.
  • Excellent written and verbal communication skills with the ability to communicate effectively from individual contributors through executive leadership.
  • Demonstrated ability to thrive in fast-paced environments with competing priorities and evolving requirements.
  • High-energy, results-oriented leader with strong ownership, learning agility, and the ability to influence without authority.

 
Our environment   

  • Up to 20% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.  
  • Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.  

#LI-GJ1

#LI-Hybrid

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.


We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. 

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. 

The base range for this position in the posted location is $144,000.00 - $211,200.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Skills Required

  • Bachelor’s degree in Engineering, Computer Science, or a related technical field
  • At least 10 years of professional experience
  • At least 3 years leading complex software or technical programs or projects
  • Experience leading technical programs within software engineering organizations developing complex, distributed, or large-scale systems
  • Strong program management skills coordinating priorities across multiple stakeholders and teams
  • Experience using Jira to organize work, manage execution, and drive accountability
  • Experience using agentic or AI tooling to streamline program execution, reporting, or decision-making
  • Experience facilitating meetings, driving alignment, and leading discussions among technical stakeholders
  • Excellent written and verbal communication skills
  • Ability to thrive in fast-paced environments with competing priorities and evolving requirements
  • Strong ownership, learning agility, influence without authority, and results orientation
  • Experience with robotics, automation, infrastructure, or similarly technical products
  • Valid driver’s license and ability to drive or fly to client and customer locations

Symbotic Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Symbotic and has not been reviewed or approved by Symbotic.

  • Healthcare Strength — Benefits include comprehensive medical, dental, and vision from day one, alongside wellness, mental health, and specialized coverages such as pet and transgender health care. Feedback suggests the breadth and immediacy of coverage are valued.
  • Retirement Support — A 401(k) with company matching, profit sharing, and automatic enrollment are consistently emphasized as part of the package. Feedback suggests these components are seen as competitive pillars of total rewards.
  • Leave & Time Off Breadth — Flexible/unlimited PTO with paid holidays and sick time is offered, managed directly between employees and leaders. Feedback suggests this structure provides meaningful scheduling flexibility.

Symbotic Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Wilmington, MA
3,500 Employees
Year Founded: 2007

What We Do

The Symbotic story began in 2007 with a bold vision: to solve real-world challenges in the supply chain. Since then, we have combined deep expertise in warehouse operations with breakthrough technology to transform how goods are moved. Today, Symbotic delivers fully automated, end-to-end supply chain solutions for some of the world’s largest retailers and wholesalers. Our systems integrate advanced robotics and A.I. to address the complexity of modern distribution, helping customers achieve new levels of efficiency, speed, and flexibility. At Symbotic, we value curiosity, collaboration, and continuous improvement, empowering employees to make meaningful contributions from day one. Whether you’re designing next-generation technology, supporting operational excellence, or driving innovation behind the scenes, you’ll play a key role in shaping the future of automation and supply chain transformation at scale. If you’re looking for rewarding challenges, determined teammates, and the opportunity to make a tangible impact, Symbotic is where you belong.

Why Work With Us

What makes Symbotic unique is our people. We bring together curious thinkers, problem-solvers, and innovators who are passionate about transforming the future of supply chain automation. As we scale, we remain committed to supporting a culture rooted in creativity, teamwork, and meaningful impact.

Gallery

Gallery

Similar Jobs

Bose Logo Bose

Technical Program Manager

Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
Hybrid
Framingham, MA, USA
2900 Employees
117K-161K Annually

NinjaOne Logo NinjaOne

Technical Program Manager

Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Remote or Hybrid
19 Locations
2000 Employees
150K-225K Annually

Datadog Logo Datadog

Technical Program Manager

Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Easy Apply
Hybrid
3 Locations
6500 Employees
116K-148K Annually

WHOOP Logo WHOOP

Technical Program Manager

Fitness • Hardware • Healthtech • Sports • Wearables
Hybrid
Boston, MA, USA
500 Employees
120K-160K Annually

Similar Companies Hiring

Unusual Machines, Inc. Thumbnail
Hardware • Robotics
Orlando, FL
300 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software
New York, New York
33 Employees
Vega Thumbnail
Artificial Intelligence • Automotive • Insurance • Transportation
US
65 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account