At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
What you'll do here:
Leads complex infrastructure initiatives from planning through implementation and transition to operations. This role coordinates engineering, cybersecurity, networking, cloud, identity, endpoint, application, service management, business, and vendor teams.
The initial portfolio will include a major modernized endpoint migration requiring strong planning, dependency management, deployment coordination, and operational readiness.
Key Responsibilities
- Lead infrastructure projects across planning, design, implementation, migration, stabilization, and closure.
- Develop and manage integrated project plans, milestones, critical paths, resources, and dependencies.
- Manage scope, schedule, budget, risks, issues, assumptions, and decisions.
- Coordinate cross-functional technical teams and vendors to drive delivery and resolve blockers.
- Lead infrastructure modernization and migration initiatives across endpoint, cloud, networking, identity, cybersecurity, and enterprise platforms.
- Manage endpoint migration activities including pilots, rollout waves, application readiness, security dependencies, user readiness, and support transition.
- Establish governance, project cadence, escalation paths, and go/no-go criteria.
- Maintain concise executive reporting, Red/Amber/Green (RAG) status, and delivery dashboards.
- Ensure operational readiness through support models, documentation, knowledge transfer, and transition to steady-state operations.
Skills you will need here:
- 8+ years of technology program management experience with significant infrastructure delivery experience.
- Proven experience leading complex enterprise infrastructure implementations, migrations, or modernization initiatives.
- Strong understanding of infrastructure dependencies across networking, cloud, identity, cybersecurity, applications, and endpoint technologies.
- Strong project planning, RAID management, dependency management, governance, and executive communication skills.
- Demonstrated ability to lead multiple technical workstreams and drive accountability without direct authority.
- Experience managing vendors, systems integrators, or managed service providers.
Preferred Qualifications
- Experience leading endpoint modernization or device migration initiatives.
- Familiarity with Microsoft Intune, Windows Autopilot, Microsoft Entra ID, Microsoft Defender, SCCM/Configuration Manager, or comparable technologies.
- Experience with IT Service Management (ITSM), change management, and operational transition.
- Project Management Professional (PMP), Agile, Scrum, or similar certification.
- Experience with Waterfall, Agile, and hybrid delivery methodologies
- Proficiency with Smartsheet and Jira.
Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected].
About Cengage
Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Compensation
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.
15% Annual: Individual Target$101,900.00 - $163,000.00 USD
Skills Required
- 8+ years of technology program management experience with significant infrastructure delivery experience
- Experience leading complex enterprise infrastructure implementations, migrations, or modernization initiatives
- Strong understanding of infrastructure dependencies across networking, cloud, identity, cybersecurity, applications, and endpoint technologies
- Strong project planning, RAID management, dependency management, governance, and executive communication skills
- Ability to lead multiple technical workstreams and drive accountability without direct authority
- Experience managing vendors, systems integrators, or managed service providers
- Experience leading endpoint modernization or device migration initiatives
- Familiarity with Microsoft Intune, Windows Autopilot, Microsoft Entra ID, Microsoft Defender, SCCM/Configuration Manager, or comparable technologies
- Experience with IT Service Management, change management, and operational transition
- PMP, Agile, Scrum, or similar certification
- Experience with Waterfall, Agile, and hybrid delivery methodologies
- Proficiency with Smartsheet and Jira
Cengage Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cengage Group and has not been reviewed or approved by Cengage Group.
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Leave & Time Off Breadth — Paid parental leave and company-designated wellness time off (including a year-end week off) stand out as notable time-away benefits. Flexible work positioning (virtual-first/remote-first) further increases the practical value of time-off and work-life support.
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Wellbeing & Lifestyle Benefits — Workplace mental-health support appears to be a meaningful part of the rewards package, reinforced by external recognition for mental-health practices. Wellness-oriented programs and designated wellness days contribute additional lifestyle value beyond cash pay.
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Inclusive Benefits Coverage — Benefits and policies signal strong inclusion positioning, supported by external equality recognition. Family-related supports (e.g., fertility resources and parent support) also broaden who can benefit from the package.
Cengage Group Insights
What We Do
With more than 100 years of serving learners, Cengage Group is a global edtech company that enables student choice. No matter how, where, when or why someone wants to learn, our portfolio of education businesses supports all students, from middle school through graduate school and skills education, with quality content and technology. Collectively, our three business units – Cengage Academic, Cengage Work, and Cengage Select – help millions of students each year in more than 125 countries achieve their education and career goals and lead choice-filled lives. Visit us at www.cengagegroup.com
Why Work With Us
Our employee experience centers around a shared purpose: to help millions of learners achieve their dreams and improve their lives through education. Whether you want to make a difference in the world or start a fulfilling career in edtech, we focus on providing our employees with meaningful work while empowering them with resources to succeed.
