Technical Program Manager

Posted 7 Days Ago
San Francisco, CA, USA
In-Office
Expert/Leader
Cloud • Information Technology • Machine Learning • Mobile
The Role
Drive execution of an omnichannel roadmap across engineering, product, supply chain, and retail operations. Manage multiple complex projects from concept through launch, align technical designs, resolve dependencies across web, mobile, backend, and logistics teams, report program health to executives, and facilitate Agile planning and governance.
Summary Generated by Built In

At Accellor, we are a trusted digital transformation partner that uses best-of-breed Cloud technology to deliver superior customer engagement and business effectiveness for clients. 

We’ve created an atmosphere that encourages curiosity, constant learning, and persistence. We encourage our employees to grow and explore their interests. We cultivate an environment of collaboration, autonomy, and delegation – we know our people have a strong work ethic and a sense of pride and ownership over their work. They are passionate, eager, and motivated – focused on building the perfect solution but never losing sight of the bigger picture.

We are looking for a seasoned Technical Program Manager to lead a portfolio of marketing technology projects for the high tech sector. You’ll work across Marketing, Content, Product, Design, and Engineering to improve how digital content is created, managed, and delivered through web channels.

This role calls for someone who can connect business priorities with technical execution, manage several interdependent projects, and keep teams moving toward a clear launch plan.

Key Responsibilities

Program Execution & Delivery

  • Lead multiple concurrent projects involving websites, content management systems, and marketing technology platforms from planning through launch.
  • Partner with Marketing, Content, Design, Product, and Engineering teams to define scope, milestones, owners, and success measures.
  • Coordinate technical work across frontend development, CMS platforms, APIs, analytics, and third-party tools.
  • Identify dependencies, risks, and decisions early, and work with teams to resolve them.
  • Support content migrations, website launches, platform improvements, and new digital experiences.

Process & Communication

  • Provide clear status updates to senior stakeholders, including progress, risks, decisions needed, and upcoming milestones.
  • Run planning and delivery meetings that help teams make decisions and stay aligned.
  • Maintain project plans and backlogs as priorities change.

Requirements
  • 10+ years of technical program or project management experience, including work in marketing technology, digital experiences, or web platforms.
  • Experience leading complex website or CMS projects, such as content migrations, redesigns, platform integrations, or global site launches.
  • Ability to manage three or more technical projects at once and coordinate work across business and engineering teams.
  • Working knowledge of CMS platforms, web development, APIs, analytics, and cloud-based systems.
  • Strong communication skills, including the ability to explain technical risks and tradeoffs to nontechnical stakeholders.
  • Proficiency with Jira, Confluence, and project management tools such as Asana, Smartsheet, or MS Project.

Skills Required

  • 10+ years of Technical Program Management experience
  • At least 3 years of experience in eCommerce, retail, or supply chain domains
  • Proven experience delivering omnichannel capabilities such as BOPIS, curbside pickup, or returns management
  • Ability to manage three or more complex technical projects simultaneously
  • Strong understanding of REST or GraphQL API integrations
  • Strong understanding of microservices architecture
  • Strong understanding of cloud platforms including AWS, Azure, or GCP
  • Expert proficiency in JIRA and Confluence
  • Proficiency with project management tools such as Asana, Smartsheet, or Microsoft Project
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The Company
HQ: Fremont, CA
232 Employees

What We Do

We believe that constant innovation is key to staying relevant and competitive. We exist to guide innovative companies like yours throughout the transformation journey and beyond, making your organization future-proof and future-ready. Our work spans the breadth of your enterprise — from customers to employees and operations. We simplify and optimize internal and external processes and strengthen your business potential. We don’t use a cookie-cutter approach. Before we offer solutions, we actively listen to your questions and concerns. We conscientiously evaluate your current environment, processes, and challenges to ensure we provide you with the right mix of solutions and services. We are uniquely focused on delivering rapid business growth through services and technology solutions that evolve how our clients interact with their customers, employees and partners. We leverage best of breed Mobile, Machine Learning, and Cloud platforms to deliver results. Fast. With over 200 highly motivated people in 5 countries, we bring a refreshingly honest, personal and effective approach to making things happen.

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