As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
Introduction: A Career at HARMAN Automotive
We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.
- Engineer audio systems and integrated technology platforms that augment the driving experience
- Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
- Advance in-vehicle infotainment, safety, efficiency, and enjoyment
About the Role
As a Customer Program Manager, you will be responsible for organizing and executing product development tasks. You will lead a dynamic global cross functional technical team by planning, organizing, facilitating and executing product development tasks to bring branded audio amplifiers to our customer.
What You Will Do
- Manage multiple audio system programs for amplifier product development and release, requiring both applications and international development engineering.
- Define tasks to be performed by the cross-functional team in developing amplifiers for supporting audio systems. Use a task list to create a work breakdown structure. Use work breakdown structure to establish program schedule.
- Serve as the lead program interface with customers, enhancing communication and project alignment, negotiating deliverables and schedule, and ensuring customer milestones are met.
- Set and lead team goals for timeliness, resolving customer issues, and maintaining quality.
- Monitor development tasks, tracking completion, and report high-level status updates to management.
- Support quoting, planning and facilitate task execution by a global cross-functional team in developing systems. Global areas include China, India, Mexico, Japan and USA.
- Adhere to and enforce the corporate product development (or applications) process, ensuring compliance among team members.
- Facilitate prompt decision-making by promoting consensus, intervening when necessary, and making executive decisions to resolve deadlocks.
- Establish and manage program budgets.
- Negotiate and secure resource allocations from functional managers to resolve conflicts and optimize project outcomes.
- Coordinate and oversee the ordering of prototype and production tooling.
- Conduct regular product and project review sessions with cross-disciplinary teams to ensure alignment with strategic objectives and adherence to technical specifications.
- Engage with key internal and external stakeholders to gather requirements, communicate project progress, and solicit feedback to continuously refine project direction.
- Drive innovation and continuous improvement by identifying opportunities for process optimization, leveraging new technologies, and implementing best practices in project management.
- Understand the technical detail of the amplifier products used in your systems, both electrical and mechanical.
- Work with Sales, Supplier Engineering, and Design Engineering to set and meet the finished goods and system cost target.
- Review selected suppliers and quotes and participate in supplier reviews/selection as appropriate.
What You Need to Be Successful
- Bachelor’s degree in Engineering or related field.
- 0-3 years of relevant industry experience in roles such as program management, project management, quality, design, engineering management, process engineering, or manufacturing engineering.
- Project planning, problem solving, project management skills
- Bonus Points if You Have
- Experience with Automotive Electronics and Audio systems.
- Background in mechatronics, specifically in integrating electronic, mechanical, and computer engineering in product design and development.
- Knowledge of embedded software in audio electronics.
- Familiarity with the application of artificial intelligence in automotive systems.
- Understanding of metal component manufacturing processes.
- PMP Project management certification (e.g., PMP, PRINCE2, Agile PM).
- Advanced degree in engineering (Master's preferred) or an MBA.
- Experience working with Japanese OEMs.
- What Makes You Eligible
- Be willing to travel up to 10% domestic and internationally, with occasional travel to the customer location and HARMAN Plants
- Be willing to work in an office in Novi, Michigan (Hybrid).
- Successfully complete a background investigation and drug screen as a condition of employment (post-offer).
- Due to the nature of global infrastructure, flexibility in working hours is required.
- Fluent in English.
- Eligible to work in the United States; have a valid driver’s license.
- What We Offer
- Flexible work environment, allowing for hybrid remote work that can be performed outside a HARMAN or customer location (3 days in office, subject to change per Corporate direction).
- Access to employee discounts on world-class products (JBL, HARMAN Kardon, AKG, and more)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition reimbursement
- “Be Brilliant” employee recognition and rewards program
- An inclusive and diverse work environment that fosters and encourages professional and personal development
Salary Ranges:
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Skills Required
- Bachelor's degree in Engineering or a related field
- 0–3 years of relevant industry experience in program management, project management, quality, design, engineering management, process engineering, or manufacturing engineering
- Project planning, problem-solving, and project management skills
- Willingness to travel up to 10% domestically and internationally
- Willingness to work in a hybrid office environment in Novi, Michigan
- Successful completion of a post-offer background investigation and drug screen
- Flexibility to work varied hours supporting global infrastructure
- Fluency in English
- Eligibility to work in the United States
- Valid driver's license
- Experience with automotive electronics and audio systems
- Mechatronics background integrating electronic, mechanical, and computer engineering
- Knowledge of embedded software in audio electronics
- Familiarity with artificial intelligence applications in automotive systems
- Understanding of metal component manufacturing processes
- PMP, PRINCE2, Agile PM, or similar project management certification
- Advanced engineering degree or MBA
- Experience working with Japanese original equipment manufacturers
Harman Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harman and has not been reviewed or approved by Harman.
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Healthcare Strength — Healthcare coverage is described as comprehensive, often including medical, dental, and vision plans, with HSAs/FSAs and disability or life insurance also referenced. Wellbeing support such as EAP access and onsite occupational health services is also part of the package in some regions.
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Wellbeing & Lifestyle Benefits — Lifestyle-oriented benefits include employee product discounts and region-specific perks like free fruit deliveries, Cycle to Work schemes, and meal coupons or allowances. Flexible schedules and work-from-home options are also part of the overall offering where roles and projects allow.
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Fair & Transparent Compensation — Pay is repeatedly characterized as solid or market-aligned for many roles, with salary payments described as consistent and on time. Compensation is also tied to performance in some accounts, reinforcing a perception of basic fairness for a portion of employees.
Harman Insights
What We Do
Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!









