Position Summary
The Technical Program Manager drives end-to-end delivery of complex, cross-functional data and technology initiatives within a governance-first cloud environment. This role is the owner for program execution, risk management, compliance coordination, and stakeholder alignment across Engineering, Security, Legal, Privacy, and Compliance. TPM establishes and operates the governance operating model, ensuring every workstream adheres to regulatory requirements, enterprise security standards, and data governance policies.
Responsibilities
Key Responsibilities:
- Own end-to-end program delivery for multi-workstream data initiatives with critical path analysis, dependency mapping, and resource allocation.
- Design masking, tokenization, and anonymization pipelines for production environments. Enforce governance via CloudFormation/Terraform with security review.
- Facilitate cross-functional alignment across Engineering, Security, Legal, Privacy, Compliance, and Business stakeholders with structured decision logs and action tracking.
- Manage logs with proactive escalation; drive operational readiness including runbooks, incident management, and production readiness reviews.
- Produce executive status reports, governance dashboards, and compliance scorecards. Coordinate changes across Engineering team and do post-deployment validation.
- Leading Clean Rooms program execution, partner onboarding, privacy-preserving collaboration design, analysis rule governance, and cross-org data sharing compliance.
Qualifications Required:
- Bachelor’s degree in CS, Information Systems, Engineering, or equivalent; 8+ years in Technical Program Management or IT Governance.
- Demonstrated experience managing programs in regulated industries with active HIPAA, SOC 2, GDPR requirements.
- Strong AWS technical fluency across the data, security, and governance stack. Proven track record establishing governance frameworks and compliance processes.
- Excellent communication skills; ability to translate technical complexity into executive-level narratives.
Preferred:
- AWS certifications (Cloud Practitioner, Solutions Architect, Security Specialty).
- Professional certifications (PMP, SAFe).
- Experience with data governance tools.
- Experience driving compliance programs in the Sports & Gaming industry.
Skills Required
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent
- 8+ years of experience in Technical Program Management or IT Governance
- Experience managing programs in regulated industries with HIPAA, SOC 2, and GDPR requirements
- Strong AWS technical fluency across data, security, and governance technologies
- Experience establishing governance frameworks and compliance processes
- Excellent communication skills and ability to translate technical complexity into executive-level narratives
- AWS certifications, such as Cloud Practitioner, Solutions Architect, or Security Specialty
- PMP or SAFe certification
- Experience with data governance tools
- Experience driving compliance programs in the Sports and Gaming industry
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
