Technical Program Manager

Posted One Month Ago
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Littleton, MA, USA
In-Office
127K-174K Annually
Senior level
Hardware • Other • Appliances
The Role
Leads cross-functional teams in delivering customer-focused products and services. Manages program schedules, budgets, staffing, metrics, product lifecycle activities, customer relationships, contract support, production-site coordination, and corrective actions. Oversees interdepartmental execution against timelines, quality standards, delivery commitments, and business objectives while serving as a customer escalation point and supporting continued business growth.
Summary Generated by Built In

At JetCool, a Flex company, we’re at the forefront of liquid cooling innovation, delivering advanced solutions that empower our partners in AI and high-performance computing. United by a shared purpose, our teams are pushing the limits of what’s possible and tackling complex challenges.

A career at JetCool offers the opportunity to make a real impact by helping build smarter, more sustainable data centers. Together, we’re not just advancing technology — we’re redefining cooling standards to create a more sustainable tomorrow.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Technical Program Manager located in Littleton, MA.

Reporting to the Product Manager the Technical Program Manager will lead and work closely with a team of inter-disciplined engineers from understanding of customer requirements, to entire prototype/product development cycle, to deliver the prototype solution to the customer and validate the performance at customer application.  Strong preference will be given to those with a proven track record of thermal fluid system development and strong problem-solving skills.

What a typical day looks like:

  • Work with business and commercial leaders to fully understand customer requirements and translate into internal project plan including scope of work, objectives, deliverables, milestones, resource planning, scheduling, and cost estimate. 
  • Lead a cross-functional project team through the product and system development cycle from concept development, to prototyping and validation and work closely with engineering and manufacturing leaders to ensure on-time delivery of quality solutions to the customers
  • Lead communication and technical exchange with customers, build and cultivate customer relationships
  • Develop and own, initial product functional specs and ensure the final product meet or exceed the spec and customer expectations
  • Lead technical problem solving and pull in cross functional team to provide innovative solutions
  • Engage with external vendors to procure parts and hardware, form partnerships for new capabilities
  • Actively manage product development stages and milestones
  • Manage IP generation, protection and ensure product leadership during the development cycle
  • Effectively document and communicate progress and results to leadership and to customers
  • Ensure effective and efficient technology transfer to product engineering and manufacture teams for product launch
  • Be intellectually curious, open to feedback and committed to ongoing professional development

The experience we’re looking to add to our team:

  • Bachelor (or higher) of Science (B.S. in mechanical or aerospace engineering) and 7+ years of work experience and 2+ years technical program/project management experience.
  • Excellent first principles knowledge in mechanical engineering, fluid dynamics, thermodynamics, heat transfer and electrical engineering
  • Track record of delivering complex technical solutions to customers with high quality and on schedule
  • Strong R&D project management skills and communication skills
  • Strong problem-solving and risk analysis skills
  • Ability to develop thermal fluids system
  • Must be able to lead customer interaction and relationship building
  • Ability to balance and prioritize multiple simultaneous projects
  • Ability to lead/work independently and lead small teams
  • Prior experience in electronics or a hardware industry is preferred
  • U.S. Citizenship is required

BO18

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Job Posting Start Date 09-15-2026 Job Posting End Date

The base pay range for this position is provided below. The final base rate offered will be determined using job-related, non-discriminatory criteria, including but not limited to experience, qualifications, geographic location, education, external market data, and internal equity.

$126,500.00 USD - $173,900.00 USD Annual

Job CategoryDesign, Process & Technology Engineering

Is Sponsorship Available?

No

JetCool is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at JetCool, you must complete the application process first).

Skills Required

  • Bachelor's degree in engineering or a related field, or equivalent experience
  • Minimum of 5 years of experience in program administration, program management, or a related area
  • Advanced operations, technical, people, process, and customer relationship skills
  • Knowledge of multiple functional technologies, processes, industries, or functions and their interdependencies
  • Accountability for overall program health and performance
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The Company
HQ: Austin, Texas
52,479 Employees
Year Founded: 1969

What We Do

We’re the manufacturing partner of choice that helps a diverse customer base design and build products that improve the world. We love to hear your thoughts, comments and ideas so feel free to like, share and comment away. Any question or opinion is good to go as long as it is respectful and falls within the scope of this page. Derogatory comments, spam and unsolicited selling are not welcome here and such posts will be removed.

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